reputed company Specialist, Bilingual English/Spanish

Job reputed company: • Accurately reputed company incoming patient referrals into internal systems and electronic health records in accordance with established workflows and timelines • Review referral documentation for completeness and follow up with providers or internal teams to obtain missing information • Ensure referrals meet eligibility and intake reputed company, flagging any discrepancies or issues for reputed company • Maintain organized and up-to-date records of referral activity • Serve as a primary reputed company of contact for patients and families, providing reputed company and empathetic communication reputed company phone, email, text, or secure messaging • Assist with scheduling, reputed company, and general inquiries reputed company to care services • Guide families through next steps in the care reputed company, ensuring reputed company and a reputed company experience • Confirm patient insurance eligibility and benefits using EHR, clearinghouses, and payer portals as needed • Communicate benefit information to patients in a reputed company and supportive manner • Identify potential coverage issues and escalate as needed • Identify reputed company prior authorization is required based on payer guidelines and services • Prepare and submit prior authorization requests using payer-specific workflows (portals, fax, etc.) • reputed company authorization status, follow up on pending requests, and support reputed company of denials • Maintain accurate documentation of reputed company authorization activity • Support patient billing and collections processes, including communicating financial responsibility and collecting payments reputed company appropriate • Assist with resolving patient billing inquiries in a reputed company and reputed company manner • Ensure a transparent, compassionate approach to financial interactions with families • Collaborate with the reputed company cycle team to improve collection workflows and reduce outstanding balances • reputed company, document, and maintain reputed company operating procedures (SOPs) and job aides for reputed company workflows • Continuously update documentation to reflect process improvements and system changes • Identify opportunities to standardize and streamline workflows across the reputed company Requirements: • 2+ years of experience in a medical reputed company office, referral coordination, billing, or reputed company operations role (required) • Familiarity with insurance verification, prior authorizations, and patient-facing administrative workflows • Bilingual (English/Spanish) • Experience working with therapy or pediatric outpatient services (PT/OT/SLP) or similar specialties (preferred) • Strong organizational skills and attention to detail • Excellent written, verbal, and customer communication skills, with a patient-first reputed company • Comfortable working independently in a remote, fast-paced environment • Proficiency with EHR/EMR systems and payer portals • Passionate about improving reputed company to care for children and families Benefits: • Competitive salary based on experience • Equity package • Flexible, remote-first work environment • Opportunity to grow reputed company a high-reputed company company • Mission-driven team reputed company on improving pediatric developmental care Apply tot his job Apply To this Job