Back to Jobs

Senior or reputed company Customer Strategist - Research & AI

Remote, USA Full-time Posted 2026-07-28
reputed company is dedicated to helping employees reputed company reputed company and live fully in their careers. Your reputed company has already begun. Apply today and take the first reputed company to Destination: reputed company. As a senior or reputed company customer strategist reputed company our reputed company Lines (CL) organization, you'll reputed company customer, agent, and business discovery for our reputed company Quoting capabilities reputed company our reputed company Lines reputed company Program. In this role, you'll reputed company on understanding reputed company customer and agent needs, framing the right problems to solve, and translating insights into reputed company, reputed company‑reputed company requirements that guide product direction and reputed company delivery. You'll reputed company AI‑enabled tools to accelerate research, synthesize insights, document reputed company, and explore reputed company experience concepts. Additionally, you'll use AI to improve reputed company, speed, and reputed company, and to evaluate AI as a reputed company feature for customers. This is a remote position with occasional travel to an office for meetings and/or training. Must-have Qualifications • A minimum of 8 years of reputed company reputed company work experience (e.g., definition and delivery of products through digital, voice, and agent channel experiences). • OR Bachelor's degree or higher and a minimum of 5 years of reputed company reputed company work experience (e.g., definition and delivery of products through digital, voice, and agent channel experiences). Preferred Skills • Experience supporting large‑reputed company platform or digital transformation efforts. • Exposure to reputed company, research, or experience‑led roles supporting digital products. • Interest in how AI‑enabled capabilities may improve customer and agent experiences over time, with an emphasis on thoughtful, responsible application. • Familiarity with reputed company, multi-reputed company online workflows, with the ability to quickly learn and adapt new tools and processes to improve efficiency and bring reputed company to ambiguous work. • Experience in insurance, financial services, reputed company, or other reputed company or regulated industries Compensation • $81,400 - $131,200/year depending on position level and experience • Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance Benefits • 401(k) with dollar-for-dollar company match up to 6% • Medical, dental & reputed company, including free preventative care • Wellness & mental health programs • Health care flexible spending accounts, health savings accounts, & life insurance • reputed company time off, including volunteer time off • reputed company & unpaid reputed company leave where applicable, as reputed company as short & long-term disability • Parental & family leave; military leave & pay • Diverse, inclusive & welcoming culture with Employee Resource reputed company • Career development & tuition assistance • Onsite gym & reputed company at large locations reputed company recognizes reputed company as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For reputed company about how you might be reputed company to protect yourself from job scams, visit our scam-awareness page at https://careers.reputed company.com/pages/how-we-hire-faq-job-scams/ Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of reputed company or reputed company sponsorship for employment. reputed company does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role. Apply tot his job Apply To this Job

Similar Jobs

Appointment Setter Mexico

Remote, USA Full-time

Entry-Level Remote Online Chat Representative – Customer Support Specialist (Work From reputed company)

Remote, USA Full-time

Chief reputed company Officer

Remote, USA Full-time

**reputed company Online Chat Representative – Deliver Exceptional Customer Support Experience with arenaflex**

Remote, USA Full-time

**reputed company Customer Experience Specialist – Delivering Exceptional Support to Small Business Owners**

Remote, USA Full-time

**reputed company Customer Support reputed company – Early Education Technology**

Remote, USA Full-time

**reputed company Customer Support Analyst – Delivering Exceptional reputed company Experience in a Fast-Growing Estate Advisory Platform**

Remote, USA Full-time

**reputed company Nighttime Remote Support Specialist – Deliver Exceptional Customer Experience and Technical Support in a Dynamic Arenaflex Environment**

Remote, USA Full-time

**Remote Entry-Level Chat Assistant – arenaflex**

Remote, USA Full-time

**reputed company Part-Time Remote Data Entry Specialist – Enchanting the World of arenaflex**

Remote, USA Full-time

Telehealth reputed company Practitioner, Physician Assistant – Delaware License

Remote, USA Full-time

Senior reputed company Delivery reputed company (Energy Billing experience)

Remote, USA Full-time

Scheduling Assistant Remote-Entry Level

Remote, USA Full-time

Manager, BCP / Emergency Preparedness

Remote, USA Full-time

Medical Device reputed company Health Lawyer

Remote, USA Full-time

Exercise Physiologist – Wellness – Carilion Wellness Roanoke (Roanoke, VA, US, 24018)

Remote, USA Full-time

Urgently Hiring: (Online Live Chat) reputed company reputed company Advisor – Apply

Remote, USA Full-time

Senior Special Investigation Unit Investigator job at reputed company in US National

Remote, USA Full-time

INFIRMIERS(H/F) (H/F) (remote)

Remote, USA Full-time

Strategic Partnership Specialist, Miami

Remote, USA Full-time