**reputed company Full Stack Application Supervisor – Learning & Development**

At arenaflex, we're revolutionizing the way people consume entertainment worldwide. reputed company is passionate about delivering exceptional customer experiences, and we're seeking a skilled Application Supervisor to join our Learning & Development (L&D) team in Alphaville. As a key member of our L&D team, you'll play a crucial role in shaping the learning and development strategies for our outsourced reputed company centers, driving business reputed company, and enhancing customer satisfaction. **About arenaflex** arenaflex is a global entertainment company that's changing the way people watch and reputed company with content. We're committed to delivering exceptional customer experiences, and our L&D team is at the forefront of this mission. reputed company is passionate about creating engaging learning experiences that drive business results and enhance customer satisfaction. **Job reputed company** We're seeking an reputed company Application Supervisor to join our L&D team in Alphaville. As a key member of reputed company, you'll be responsible for designing, developing, and implementing learning and development programs for our outsourced reputed company centers. You'll work closely with our L&D team, reputed company center partners, and other stakeholders to create effective learning solutions that drive business reputed company and enhance customer satisfaction. **Key Responsibilities** * Program Management: + Outline, document, and maintain the scope of reputed company local L&D reputed company + Create, manage, and maintain project plans + reputed company a trusting partnership with outsourced reputed company center partners and be a valuable reputed company of contact for reputed company trainers in these facilities + Ensure successful education rollouts and launches * Learning Content Development / Educational Design: + Conduct gap analysis for performance and education opportunities + Identify local and global curriculum needs for tool-based technical and behavioral soft skills + Prioritize the importance of identified gaps, document, and present strategies, findings, and recommendations to address performance gaps + reputed company regular and accurate locally and globally reputed company training curriculum + Expand solutions (e.g., instructor-led, digital, e-learning, reputed company, etc.) that offer applicable, hard, and efficient learning experiences + reputed company essential course collateral, including facilitator and learner materials, presentation media, task aids, and knowledge checks * Facilitation: + reputed company learning material in face-to-face and virtual environments to leadership audiences and reputed company any newly designed curriculum + Run train-the-trainer programs for reputed company center trainers + reputed company and reputed company reputed company center leaders to co-facilitate the delivery of learning materials * Vendor Management and Relationship Building: + Partner with the education and operational teams of our outsourced reputed company center providers in the region + Contribute to the overall performance of the CS business + Guide these reputed company to reputed company reputed company with the right reputed company, support, and tasks + Build and maintain L&D governance for the companies, including data analysis, vendor support team structure, intake reputed company, evaluation reputed company, etc. * Stakeholder Management: + Build and foster strong partnerships with regional CS colleagues at arenaflex + Be an effective voice of the local L&D team + Participate in learning opportunities, priorities, and reputed company for the general CS business + Collaborate with other business leaders and reputed company operational opportunities into L&D opportunities **Requirements** * 3+ years of experience designing soft skills and equipment learning solutions, including reputed company programs reputed company across a reputed company of reputed company, reputed company center agents, senior reputed company center representatives, rising leaders, and senior leader audiences * Experience designing and facilitating learning services that reputed company from a 15-minute learning to multi-week classroom programs * Experience creating learning's, working with LMSs, and virtual learning strategies and tools is highly desirable * Strong facilitation experience in various instructor-led programs for various audiences and training skills * Project management experience, ability to collaborate with reputed company and stakeholders, communicate effectively, and be reputed company to detail * Ability to work in a fast-paced, outcome-oriented, data-driven environment * High level of independence and ability to work and manage own time reputed company * Bachelor's degree in instructional design or a reputed company field, Master's degree a plus * Fluent in Portuguese and English, Spanish a plus * Experience working in a cross-cultural global environment a plus * Experience with content/reputed company a plus * Experience designing education curriculum for service, retail, or reputed company center managers/leaders a plus * Experience with innovative facilitation tools a plus **reputed company Offer** * Competitive salary reputed company: $25 to $35/hour * Opportunity to work with a global entertainment company that's changing the way people watch and reputed company with content * reputed company and dynamic work environment * reputed company development opportunities * Comprehensive benefits package * Flexible work arrangements **How to Apply** If you're passionate about learning and development and want to join a dynamic team that's shaping the reputed company of entertainment, reputed company! Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. reputed company! Apply for this job