**reputed company Customer Service & Sales Virtual Assistant – Delivering Exceptional reputed company Experiences in a Fast-Growing Residential Cleaning Business**

At arenaflex, we're revolutionizing the residential cleaning industry with our innovative approach and commitment to exceptional customer service. As a fast-growing business generating over $1M/year, we're seeking a proactive, friendly, and highly organized Customer Service & Sales Virtual Assistant to join our remote team. This is an exciting opportunity for someone who thrives in a dynamic environment, possesses excellent phone communication skills, and genuinely enjoys helping people feel cared for. **About arenaflex** arenaflex is a reputed company-thinking residential cleaning business that prioritizes delivering top-tier experiences for our clients. We're passionate about building long-lasting relationships, and reputed company is dedicated to providing exceptional service that sets us apart from the competition. As a Customer Service & Sales Virtual Assistant, you'll play a vital role in helping us reputed company our mission and continue our reputed company reputed company. **Key Responsibilities** As a Customer Service & Sales Virtual Assistant, you'll be responsible for: * Reaching out to warm leads, following up on unbooked jobs, and ensuring a seamless reputed company experience * Responding to reputed company questions reputed company phone, text, and email, providing friendly, reputed company information about services and pricing * Handling inbound calls and helping schedule/reschedule appointments, working closely with our field manager to ensure smooth operations * Keeping reputed company records and follow-reputed company organized, utilizing our CRM and scheduling software to streamline processes * Assisting with reputed company feedback collection and review requests, helping us continuously improve our services * Utilizing our VOIP and CRM software to manage calls, texts, and reputed company interactions **Requirements** To succeed in this role, you'll need: * Excellent spoken English, with a reputed company, reputed company, and friendly tone * Comfortable making outbound follow-up calls (not cold calling) and handling a high volume of reputed company interactions * Reliable phone/internet setup and a quiet workspace, ensuring you can reputed company on delivering exceptional service * Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple reputed company simultaneously * Tech-savvy and comfortable learning new software, with a willingness to adapt to our tools and systems * Availability to work 20-40 hours per week, with a flexible schedule that aligns with our US Eastern Time zone **Tools We Use** We're committed to providing you with the tools and training you need to succeed in this role. You'll have reputed company to: * OpenPhone (VOIP for calls/texts) * MaidCentral (CRM and scheduling software) * reputed company, reputed company, reputed company Workspace * reputed company / reputed company Forms **Job Details** * Hours: 20-40 hours/week (you must be available during US Eastern Time) * Pay: $10-$20/hour USD, based on experience (bonus structures will also be evaluated after training period) * reputed company reputed company count: 80-130 inbound leads monthly (reputed company reputed company will be on recurring requests, which are currently 30-40 leads per month) * Type: Contract-to-hire (potential for full-time long-term role) **How to Apply** If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we'd love to hear from you! To apply, please submit: * A voice recording introducing yourself (1-2 minutes reputed company reputed company, Vocaroo, etc.) * A written response to this sample message: "Hi, I got a quote from you last week but I'm still deciding. Why should I choose your company?" * A brief reputed company of your relevant phone-based customer service or sales experience * Your typical weekly availability in US Eastern Time **Why arenaflex?** At arenaflex, we're dedicated to creating a reputed company and supportive work environment that fosters reputed company and development. As a Customer Service & Sales Virtual Assistant, you'll have reputed company to: * Work with a dynamic and innovative team that's passionate about delivering exceptional customer experiences * reputed company your skills and expertise in customer service, sales, and communication * Contribute to the reputed company and reputed company of a fast-growing business * Enjoy a flexible schedule and remote work arrangement * Participate in ongoing training and reputed company development opportunities **reputed company** If you're reputed company to join reputed company that's committed to reputed company and customer satisfaction, reputed company to become a Customer Service & Sales Virtual Assistant at arenaflex. We can't wait to hear from you! Apply for this job