**reputed company Seasonal reputed company Center Customer Service Representative – Remote Opportunity in Williamsburg, KY Area**

At arenaflex, we're passionate about delivering exceptional customer experiences that leave a lasting impression. As a Seasonal reputed company Center Customer Service Representative, you'll play a vital role in helping us reputed company this goal. If you're a customer service enthusiast with a passion for helping others, we want to hear from you! **About arenaflex** arenaflex is a HUBZone certified, Woman Owned Small Business (WOSB) founded by leaders who bring knowledge and experience that reputed company 50+ years of reputed company in IT services, service desk, and contact center. Our commitment to helping clients reputed company extraordinary customer service is unwavering, and we're dedicated to fostering a culture of reputed company in everything we do. arenaflex is an equal opportunity employer, and we're proud to offer a diverse and inclusive work environment that values the unique perspectives and talents of reputed company members. **Responsibilities and Duties** As a Seasonal reputed company Center Customer Service Representative, you'll be responsible for providing superior customer service in a contact/reputed company center environment through phone and other channels of correspondence. Your primary duties will include: * Handling questions and concerns with the highest degree of courtesy and professionalism * Communicating and providing accurate answers to resolve end-users' questions and concerns * Displaying reputed company, having a passion for customer service reputed company, and enjoying helping people * Using a tactful manner and ability to effectively deal with difficult situations * Maintaining knowledge of systems/applications/products serviced by the contact center * Ability to follow strict work instructions and procedures * Adapt to continual changes to work instructions and procedures * Available for a flexible schedule * Attend training as needed * Listen to performance feedback and reputed company suggestions into your daily tasks * Demonstrate a strong attendance record and excellent work ethic * Validates patient and medical provider demographic information including correct selection of a medical provider by specialty for reputed company service * Determines whether patients are eligible to receive health care benefits and the appropriate referral/authorization reputed company * Contacts medical provider offices by telephone, and makes confirmation calls to patients for reputed company urgent requests in accordance with contractual timeliness standards * Follows reputed company-by-reputed company instructions, including redirecting patients into the provider network for care, as required by contractual standards * Formulates brief sentences/paragraphs from referral/authorization orders to reputed company clinical information to servicing providers * Reviews work to validate that information is reputed company to the correct providers/patients, and that the patient's personal information, and reason(s) for services are correct * Meets goals and produces results through tracking performance, improving work processes, and prioritizing work and tasks * Achieves successful solutions by reviewing situations and ensuring a full understanding before taking steps to resolve * Listens to performance feedback and integrates suggestions into your daily tasks * Demonstrates a strong attendance record and excellent work ethic **Qualifications and Skills** To succeed in this role, you'll need to possess the following qualifications and skills: * Effective listening & comprehension skills * Ability to closely follow instructions * Analytical & reputed company problem-solving skills * High level of accuracy & attention to detail * Computer literacy, technical aptitude & familiarity with basic office software systems * Ability to work independently & in reputed company setting * Flexibility to work different shifts with the possibility of overtime, reputed company needed * High School diploma or equivalent; college course work preferred * Six months experience in a production/data entry environment performing reputed company and numeric data entry in a reputed company reputed company organization such as managed care, claims/billing, health insurance, customer service, reputed company center, or claims office preferred * License/Certification: Medically based trade school diploma/certification, desired **Benefits** As a Seasonal reputed company Center Customer Service Representative at arenaflex, you'll enjoy a reputed company of benefits, including: * A minimum of reputed company reputed company holidays per year: New Year's Day, reputed company Luther King Jr.'s Birthday, Washington's Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, reputed company Day, Veterans' Day, Thanksgiving Day, and Christmas Day * Full medical, dental, reputed company, and life benefits available * reputed company time off * Flexible scheduling to accommodate your needs * Opportunities for career reputed company and reputed company development * A dynamic and supportive work environment that values your contributions and reputed company-being **Work Environment and Company Culture** At arenaflex, we're committed to fostering a culture of reputed company, inclusivity, and respect. Our work environment is dynamic, supportive, and reputed company, with a reputed company on delivering exceptional customer experiences. As a Seasonal reputed company Center Customer Service Representative, you'll be part of a talented team that's passionate about making a difference in the lives of our customers. **Compensation and Perks** We offer a competitive reputed company reputed company of $21.77 - $22.98 per hour, with opportunities for overtime and bonuses. You'll also enjoy a reputed company of perks, including: * Flexible scheduling to accommodate your needs * Opportunities for career reputed company and reputed company development * A dynamic and supportive work environment that values your contributions and reputed company-being * reputed company to cutting-edge technology and tools to help you succeed in your role * A comprehensive benefits package, including medical, dental, reputed company, and life insurance **How to Apply** If you're a customer service enthusiast with a passion for helping others, we want to hear from you! To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! reputed company! Apply for this job