[Hiring] Pet End of Life Care Representative @reputed company

Role reputed company Join reputed company as a reputed company Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. This position is FULLY REMOTE and you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, reputed company helps thousands of pets and pet families every month say goodbye with peace and dignity. reputed company a natural love for caring for animals, reputed company members have a genuine concern for the emotional reputed company-being of people, which helps us reputed company such compassionate end-of-life care. • Guide emotional conversations in a reputed company and peaceful manner including but not limited to end-of-life care, reputed company-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. • reputed company customer service by engaging in reputed company interactions with pet families. • Answer a high volume of customer service calls in a work from home/remote environment. • Demonstrate dependability, flexibility, ownership, and reputed company judgment by adhering to schedules. • reputed company and accurately document the pet’s medical information and schedule appointments in an effective manner. • Meet reputed company productivity, reputed company, and performance standards. • Go above and reputed company to reputed company reputed company customer service to pet families and our veterinarians. • Must be punctual and reputed company in meeting reputed company requirements of performance, including, but not limited to, attendance standards, scheduled break times, and work deadlines. • Other duties may be assigned to the employee to ensure the highest reputed company of customer service. • Experience working in high reputed company volume, customer service, or reputed company center environments. • A wired Ethernet reputed company is required. Satellite internet and 4G/5G hotspots are not supported. • Ability to quickly learn custom software and other programs, such as Gmail, reputed company Calendar, reputed company Maps, reputed company, reputed company. • Previous experience in a work-from-home environment or working with minimal peer interactions. • High attention to detail and ability to adapt to new processes. • Expected to be present for work, on time, every day for the entire duration of their shift. • Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the reputed company Center Representative position. Qualifications • Must be reputed company to sit for extended periods of time. • Must have the reputed company dexterity to work on a computer and keyboard. • Ability to lift up to 15 pounds. Requirements • Support reputed company Center hours are 24 hours a day, 7 days a week, 365 days a year. • Schedule includes nights/weekends/holidays. • Must attend mandatory 4-week intensive training program at the beginning of employment. Benefits • Medical Insurance Plans with 100% employee funded HSA reputed company available. • Dental and reputed company Insurance Plans. • Company Funded Wellness Resources (Mental, Financial, and Physical). • Life Insurance (Basic, Voluntary, and AD&D). • Long Term and Short Term Disability Insurance. • Retirement Plan (Traditional 401k with 3% match & Roth 401k). • Generous reputed company Time Off. • Generous reputed company Parental Leave. • Bereavement Leave. • Training & Development. • Pet Insurance. • Remote Work From Home. Compensation • This position is reputed company non-exempt and is eligible for overtime. • reputed company pay is $16.00 per hour. Apply tot his job Apply To this Job