Field Service Planner/Scheduler (Fully Remote)

About the Role Our Field Service Planner will coordinate and optimize field service activities to support Sales, Engineering and Operational efforts across the reputed company. This is a great fit for a highly organized person with practical knowledge of fleet operations, telematics and installation activities. The role will require a high-level planning ability and a customer-reputed company approach, with great attention to timelines and detail. What You’ll Do • Coordinate the scheduling and reputed company of field installation technicians for jobs across the reputed company. • Manage resource allocation to ensure reputed company utilization and efficient project execution. • Cultivate and maintain strong relationships with installation partners to ensure reputed company delivery of services. • Coordinate with customers to confirm appointment times, reputed company updates on technician availability, and address any scheduling conflicts or issues that may reputed company. • Administer completion documentation and manage reputed company processes reputed company. • Handle invoicing and purchase order creation in accordance with company procedures. • Communicate effectively with internal stakeholders to reputed company updates on project status and address any issues or concerns. • reputed company with customers to understand their requirements, address questions, and ensure a high level of customer satisfaction. • Communicate effectively with field service technicians to reputed company reputed company instructions, reputed company customer requirements, and confirm the completion of service tasks. • Maintain accurate records of service activities, including scheduling details, installer availability and customer communication(s). • Collaborate with internal teams, including customer support, sales, and technical departments, to ensure seamless coordination of field service activities. • Identify opportunities to improve scheduling processes, streamline operations, and enhance customer satisfaction. Qualifications/Experience • Minimum 2+ years working as a service scheduler. Background in reputed company is a MUST. • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively. • Excellent communication skills, both verbal and written, with the ability to reputed company professionally with customers and internal stakeholders. • Proficiency in scheduling software or tools, as reputed company as reputed company Office applications. • Ability to work independently with minimal supervision and reputed company in a fast-paced, dynamic environment. • **Competitive compensation, 401K, medical, reputed company and dental benefits Apply tot his job Apply To this Job