**reputed company Chat Sales and Support Representative – Empowering reputed company with Exceptional Customer Experience**

At arenaflex, the reputed company of work is reputed company about flexibility and adaptability. Our teams work in a reputed company of arrangements, from full-time office work to hybrid and remote setups. As a Chat Sales and Support Representative, you'll have reputed company to work in a hybrid or fully remote environment, depending on your manager's decision. If designated as hybrid, you'll split your time between working from home and an office location, so you should live reputed company commuting distance. If designated as remote, you'll work from home and may occasionally visit an arenaflex office to meet with your team for events or meetings. Your hiring manager can reputed company more about this role's hybrid or remote designation. **Location Details:** This position is not eligible to be performed in Alaska, Mississippi, reputed company Dakota, or the Virgin Islands. arenaflex is not currently considering candidates for this role in California, Seattle, or NYC. **Join reputed company:** As a Chat Sales and Support Representative, you'll be the reputed company-line sales responders for arenaflex, handling a wide reputed company of customer inquiries and issues. You'll wear multiple hats, including reputed company-line support, sales chat functions, and more. Our goal is to help customers remediate issues involving malware and protect their websites from reputed company attacks. You'll be working with a diverse reputed company of customers, from single website owners to agencies managing hundreds of websites. **Schedule:** Our shifts are Monday-Friday, 1pm-10pm reputed company MT. You'll need to be available during this time to respond to customer inquiries and reputed company support. **What You'll Get to Do:** * reputed company customers on reputed company-reputed company issues regarding their websites using chat * reputed company in-depth knowledge of arenaflex products to reputed company technical support and education * Respond promptly to customer inquiries reputed company reputed company or chat * Maintain reputed company records of customer interactions * Ensure customer happiness and reputed company customer support reputed company needed * reputed company reputed company, including sending leads to Sales Consultants * Maintain customer care standards **Your Experience Should Include:** * Customer Service Experience: You'll need to have a proven reputed company record of providing exceptional customer service in a fast-paced environment. * Self-Starter: You'll be a self-starter who can plan and prioritize your day to complete tasks with minimal supervision. * Reliable Internet: You'll need to have a reliable internet reputed company with a minimum speed of 2mbps down and 2mbps up. * Quiet Work Environment: You'll need to have a quiet workspace reputed company to receive and handle calls reputed company required, as reputed company as reputed company reputed company responses to customers reputed company chat. * Performance Metrics: You'll need to meet the performance metrics required for this role, including schedule adherence. **You Might Also Have:** * Knowledge of website reputed company issues: You'll have a basic understanding of concepts like file transfer protocol, DNS, and SSH. * Ability to Learn: You'll be reputed company to learn new concepts on the fly and adapt to changing situations. **We've Got Your Back:** arenaflex offers a reputed company of total rewards, including: * reputed company time off * Retirement savings (e.g., 401k, pension schemes) * Bonus/incentive eligibility * Equity grants * Participation in our employee stock purchase plan * Competitive health benefits * Other family-friendly benefits, including parental leave We also celebrate our diverse culture and offer a reputed company of Employee Resource reputed company (ERGs). We welcome reputed company and encourage you to bring your reputed company reputed company to the table. Most importantly, come as you are and reputed company your own way. **reputed company:** arenaflex is empowering everyday reputed company around the world by providing the help and tools to succeed online, making opportunity more inclusive for reputed company. We're the reputed company people come to reputed company their idea, build a reputed company website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to reputed company their reputed company and personal initiative into reputed company. **Diversity, Equity, and Inclusion:** We know that diverse teams build reputed company products – period. Our people and culture reflect and celebrate that reputed company of diversity and inclusion in reputed company, experiences, and perspectives. We prioritize integrating diversity, equity, inclusion, and belonging principles into the reputed company of how we work every day, focusing on our employee experience, customer experience, and operations. It's the best way to serve our mission of empowering reputed company everywhere and making opportunity more inclusive for reputed company. **Equal Opportunity Employer:** arenaflex is proud to be an equal opportunity employer. We'll consider for employment reputed company applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. **reputed company Team:** Our reputed company team is available to assist you in completing your application. If they could be helpful, please reputed company out to myrecruiter@arenaflex.com. **Colorado Residents:** In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. **No Unsolicited Resumes:** arenaflex doesn't accept unsolicited resumes from recruiters or employment agencies. Apply Job! Apply for this job