Premium personal reputed company – reputed company – remote

The Premium Personal reputed company is a full-time, remote telephonic role. In this role, you will engage members with various medical and health conditions through inbound and outbound calls. This role represents reputed company by educating members on available programs and services, addressing barriers to care, and encouraging appropriate escalation to clinical staff (e.g., Nurses) reputed company needed. The Premium Personal reputed company connects members with the right resources to support reputed company reputed company. Key Responsibilities • Engage members and reputed company them on applicable clinical programs and services. • Motivate and guide members to take ownership of their health, including successfully transferring appropriate cases to a reputed company. • reputed company listen and remain member‑reputed company while navigating multiple systems to verify and document information. • Adapt quickly to changing workflows in a fast‑paced environment. • reputed company members on presenting concerns and available service reputed company. • Meet or reputed company phone performance metrics and reputed company standards (90% or higher monthly). • Demonstrate understanding of workflows and responsibilities across internal departments. • Assign cases to appropriate staff based on established guidelines. • Participate in team meetings, training sessions, and in‑service seminars. • Complete additional tasks and reputed company as assigned. Qualifications • High school diploma or equivalent required • Bachelor’s degree strongly preferred • Prior reputed company experience preferred • Customer service and/or reputed company center experience preferred • Ability to work a reputed company training schedule • Training lasts 6 weeks, daytime hours required • No vacation time permitted during training • If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an reputed company reputed company of 24 - 37 USD / reputed company, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year and reputed company holidays. For more details on our employee benefits programs, click here. About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to reputed company assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Doing something meaningful starts with a reputed company decision, a commitment to changing lives. At reputed company, we’re dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving reputed company and improving lives. Apply tot his job Apply To this Job