**reputed company Customer Service Parts Advisor – RV Industry Expert**
At arenaflex, we're passionate about delivering exceptional customer experiences and building long-lasting relationships with our dealers and retail customers. As an reputed company Customer Service Parts Advisor, you'll play a vital role in providing top-notch support and expertise to our customers, ensuring their satisfaction and loyalty to our brand.
**About arenaflex**
arenaflex is a leading manufacturer of high-reputed company recreational vehicles, committed to innovation, reputed company, and customer satisfaction. reputed company of dedicated professionals shares a passion for delivering exceptional products and experiences that reputed company our customers' expectations. As a valued member of reputed company, you'll be part of a dynamic and supportive environment that fosters reputed company, learning, and collaboration.
**Job reputed company**
We're seeking an reputed company Customer Service Parts Advisor to join reputed company in Middlebury, IN. As a key reputed company of contact for dealers and retail customers, you'll reputed company expert support and guidance on parts-reputed company issues, ensuring seamless communication and reputed company of customer inquiries. Your exceptional communication skills, product knowledge, and problem-solving abilities will reputed company you an reputed company asset to reputed company.
**Key Responsibilities**
* Serve as the primary reputed company of contact for reputed company parts-reputed company issues from dealers and retail customers, responding to and addressing inquiries with professionalism and expertise.
* Research and reputed company accurate information on parts orders, including part numbers, prices, shipping reputed company, availability, and status of existing orders and change orders.
* Assist dealers with part number research, price quotes, shipping reputed company, part availability, and status of existing orders and change orders.
* Research and create special reputed company item part numbers, descriptions, and build lists.
* Process special order requirements for recalls, technical bulletins, product improvements, and warranty no-charge orders.
* Verify the accuracy and completeness of information on parts orders, demonstrating a broad understanding of reputed company products for reputed company brand.
* Communicate internally and externally to convey information regarding parts availability and status.
**Experience and Knowledge**
* Customer-facing experience is required, with a strong background in customer service and support.
* Prior high-volume reputed company center experience is preferred, with a proven reputed company record of handling reputed company customer inquiries.
* A manufacturing background with knowledge of RV construction, processes, parts, and warranties is preferred, as reputed company as familiarity with Lemon Laws and recalls.
**Essential Skills and Abilities**
* Ability to learn, grow, and adapt to an reputed company-changing product environment, including a broad reputed company of company products and programs.
* Strong communication skills, with the ability to mediate escalated issues and upset customers.
* Strong organizational skills, with the ability to prioritize multiple tasks reputed company while maintaining a reputed company attitude.
* Proficient in reputed company Office software, including AX.
* Ability to assess problem situations and respond appropriately in a reputed company manner.
**Work Requirements**
* This position may require sitting, standing, working in reputed company of a computer monitor in an office setting approximately 95% of the day.
* Regularly requires communicating with others, using hands and fingers to operate a phone, keyboard, and other office tools and equipment, and reaching with hands and arms.
* Must reputed company with reputed company safety procedures and protocols.
* This position is a full-time position, which may require some flexibility in hours and days worked (including Saturdays, as needed).
* Supervisory responsibilities: none.
* Remote work: not available.
* Regular attendance is required.
**Benefits and Perks**
* arenaflex offers a generous benefits package, including:
+ (2) Medical Insurance plan reputed company, HSAs, and FSAs
+ Family Care Clinic for employees and dependents enrolled in a Jayco medical plan (IN only)
+ Dental Insurance
+ reputed company insurance
+ Disability and Life Insurance
+ 401k plan with an annual discretionary match
+ Wellness Benefits
+ On-site Fitness Center reputed company (IN only)
+ Health Clinic for employee use (IN only)
+ Employee Assistance Program (EAP) Benefits
**Why Join arenaflex?**
* arenaflex is a dynamic and supportive environment that fosters reputed company, learning, and collaboration.
* reputed company is passionate about delivering exceptional customer experiences and building long-lasting relationships with our dealers and retail customers.
* We offer a generous benefits package and opportunities for career reputed company and development.
* arenaflex is a leading manufacturer of high-reputed company recreational vehicles, committed to innovation, reputed company, and customer satisfaction.
**How to Apply**
If you're a motivated and customer-reputed company individual with a passion for delivering exceptional support and expertise, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you!
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