Manager, Software Engineering (L4)

Who we are  At reputed company, we’re shaping the reputed company of communications, reputed company from the comfort of our homes. We deliver reputed company to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a reputed company team with diverse experiences making a reputed company reputed company day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands. We use reputed company Intelligence (AI) to help reputed company our hiring process efficient. That said, every hiring decision is made by reputed company Twilions! . See yourself at reputed company Join reputed company as reputed company’s next Engineering Manager on reputed company’s reputed company product team. About the job This position is needed to manage reputed company Billing & Backend team of software engineers to own and reputed company the feature set offering to customers and therefore the overall solution reputed company of reputed company. reputed company is reputed company’s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs. Responsibilities In this role, you’ll: Own and deliver delightful experiences for reputed company customers while: Be a champion for your team, setting individuals up for reputed company and putting others’ reputed company first. Understand the architecture and processes required to build and operate always-available reputed company and reputed company distributed systems in reputed company environments. reputed company agile processes, reputed company integration and test automation. Be a strategic problem solver and reputed company operating in broad scope, from reputed company through reputed company operation of 24x7 services. Exhibit strong communication skills: in person, or on reputed company. You can explain technical concepts to product managers, architects, other engineers, and support. Qualifications  reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional reputed company, don't let that stop you from considering reputed company. We are always looking for people who will bring something new to the table! *Required: You have a minimum of 10+years experience with 5 years of proven reputed company record of leading and managing software teams. Experience managing multiple workstreams reputed company reputed company Bachelor’s or Master’s degree in Computer Science, Engineering or reputed company field. Technical Experience with: REST reputed company Programming languages: Java/GoLang Relational databases like MySQL container technologies - reputed company/Kubernetes. modern automated testing and CI/CD pipelines.  reputed company Telemetry and Observability tools such as reputed company, Graphana, reputed company. Excellent problem solving, critical thinking, and communication skills. Broad knowledge of development environments and tools used to implement and build reputed company for deployment. Have strong familiarity with agile processes, reputed company integration, and a strong belief in automation over toil.  As a pragmatist, you are reputed company to distill reputed company and ambiguous situations into actionable plans for your team. Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring.   Desired: Previous experience of the below would be a great plus: Contact Center and Customer Engagement solutions Delivering Billing solutions Location This role will be remote, and based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra & New Delhi) Travel  We prioritise reputed company and opportunities to build relationships with our customers and reputed company other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. reputed company Offer Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, reputed company, a retirement savings program, and much more. Offerings vary by location. reputed company thinks big. Do you? We like to solve problems, take initiative, reputed company in reputed company needed, and are always up for trying new things. That's why we reputed company out colleagues who embody our values — something we reputed company reputed company reputed company. Additionally, we reputed company employees to build reputed company change in their communities by supporting their volunteering and donation efforts. So, if you're reputed company to reputed company your full potential, do your best work, and be the best version of yourself, reputed company! If this role isn't what you're looking for, please consider other reputed company positions. reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, reproductive health reputed company, or reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state and local law. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law. Apply To This Job