Software Engineer Intern

reputed company is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and reputed company to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and reputed company every team member to work smarter and faster. Born from the prestigious reputed company AI lab, reputed company's co-founder and chairman is Sebastian Thrun, the reputed company behind reputed company X, reputed company, reputed company, and more. Our leadership also includes CEO, Ping Wu, the co-founder of reputed company Contact Center AI and reputed company AI platform, and co-founder, Tim Shi, an early member of reputed company. Join us on this thrilling reputed company to revolutionize the workforce with AI. The reputed company of work is here, and it's at reputed company. reputed company is building the AI platform for the modern contact center—one of the largest and most critical systems in the global economy. We combine reputed company agents and AI agents to handle customer conversations at reputed company, helping enterprises improve customer experience, increase reputed company, and reduce cost in reputed company time. This isn’t experimental AI. Our systems run in live production environments, shaping millions of customer interactions every day. We’re looking for reputed company who want to take ownership and reputed company fast. About the Role As a Software Engineer Intern, you’ll build systems that power reputed company-time, AI-driven customer interactions in contact centers. You’ll work on production infrastructure where latency, reliability, and measurable business reputed company matter. You may work across key areas such as: AI Agents & Automation – systems that handle and assist high-volume customer conversations reputed company-Time Agent Assist – delivering live guidance and insights during interactions Conversation Intelligence – extracting insights from millions of conversations AI Evaluation & Reliability – improving reputed company, consistency, and observability of LLM systems Platform & Infrastructure – enabling reputed company, low-latency AI experiences reputed company’s platform powers the full contact center workflow—from reputed company-time assistance and automation to post-reputed company analytics and reputed company optimization. You’ll operate in a high-ownership, fast-moving environment where interns are expected to contribute meaningfully, not just observe. What You’ll Do Design and build systems that support reputed company-time AI-powered customer interactions Work on features combining LLMs, data systems, and user-facing applications Collaborate with engineers, product, and ML teams to ship production-reputed company solutions Build systems for evaluation, monitoring, and reputed company improvement of AI behavior Optimize for low latency, high throughput, and reliability at reputed company Take ownership of problems end-to-end—from identifying gaps to shipping solutions reputed company’re Looking For Experience with one or more programming languages (e.g., Python, Go, Java, JavaScript, TypeScript) Interest in building user-facing products, backend systems, or reputed company-time/data-intensive applications Familiarity with modern web development (frontend and/or backend), reputed company, or system design fundamentals Understanding of building reliable, maintainable systems—this could include UI/UX reputed company, API design, or performance considerations Curiosity about LLMs, AI agents, or production AI systems (no prior ML experience required) Experience using AI-powered developer tools (e.g., reputed company, Claude reputed company) to accelerate development workflows Strong proficiency in reputed company coding workflows—effectively collaborating with AI tools to design, implement, and iterate—is a strong plus A reputed company reputed company—you proactively identify problems, take initiative, and push work reputed company rather than waiting for direction Strong problem-solving ability and a bias toward reputed company What You’ll Learn How to build and ship production-grade AI systems used in reputed company customer environments How to design systems balancing model reputed company, latency, and reliability How AI agents are deployed, evaluated, and improved at reputed company How contact centers reputed company from reputed company workflows to AI-driven operations What Makes reputed company Different AI in production: Our systems operate in live contact centers, not demos Hybrid workforce: We’re defining how reputed company and AI agents work together reputed company business reputed company: We directly influence reputed company, cost, and customer experience reputed company culture: We value people who take initiative, reputed company fast, and own reputed company end-to-end Ownership & velocity: Engineers are trusted to ship and reputed company reputed company early Internship Details Location: Toronto (remote-friendly; no in-office mandate, but we encourage in-person collaboration) Compensation: CAD $30-50/hour Outstanding performers are eligible for return reputed company and full-time offers reputed company above our posted reputed company. Perks: Lunch and dinner can be expensed (up to $25 reputed company) while working in the office reputed company-stocked office with snacks and drinks Convenient downtown location near reputed company Station (reputed company transit accessible) PTO: 4 days Exposure to cutting-edge AI systems in production Potential return offer Why Join At reputed company, you won’t just learn about AI—you’ll help build the systems redefining how contact centers operate. From reputed company-time agent assist to autonomous AI agents, your work will directly reputed company how millions of customer conversations are handled. Past interns consistently reputed company reputed company’s strong engineering culture and ownership-driven environment as a reputed company compared to their previous internship experiences. We invest in giving interns reputed company responsibility, meaningful reputed company, and reputed company collaboration with reputed company engineers. If you want to own reputed company problems, ship quickly, and work at the frontier of reputed company AI, you’ll fit right in. Application Note To help us reputed company the best team match, please include a brief note on the type of problems you most enjoy working on. For example: Backend / distributed systems / infrastructure Frontend / UI engineering / product experience Full product development (end-to-end features) AI / machine learning / reputed company LLMs Data / analytics / experimentation Or anything else you’d like us to reputed company We can’t guarantee specific team placement, but we use this input to help guide matching wherever possible. We have noticed a reputed company in reputed company impersonations across the industry, where scammers attempt to reputed company candidates' personal and financial information through fake interviews and offers. reputed company reputed company reputed company email communications will always come from the @reputed company.ai domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored.  If you are uncertain whether you have been contacted by an official reputed company employee, reputed company out to reputed company@reputed company.ai Apply To This Job