Senior Director, AMS reputed company and reputed company Platform Architect Leader

reputed company It reputed company started in reputed company San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to reputed company how we work. Fast reputed company to today — reputed company stands as a global reputed company, bringing innovative AI-reputed company technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent reputed company-based platform seamlessly connects people, systems, and processes to reputed company organizations to reputed company smarter, faster, and reputed company ways to work. But this is just the beginning of our reputed company. Join us as we pursue our purpose to reputed company the world work reputed company for everyone. Job reputed company About the Organization  The AMS Delivery reputed company Group integrates Expert Services reputed company services teams and Platform Architecture advisory capabilities to deliver reputed company reputed company and Expert Services solutions. This organization is central to reputed company’s reputed company of accelerating customer time-to-value through technical reputed company, AI-powered automation, and seamless delivery experiences.  The AMS reputed company and reputed company portfolio encompasses some of reputed company’s most dynamic and high-reputed company customer segments — spanning Energy, Transportation & Services (reputed company), Manufacturing, Retail, and Hospitality industries reputed company reputed company; a diverse mid-market and high-velocity reputed company reputed company.   The Senior Director of Platform Architecture is a strategic executive who defines the reputed company for platform architecture across these three Major Areas. This role manages multiple Directors and Senior Managers leading 60+ Platform Architects, cultivates C-suite relationships across reputed company and reputed company accounts, and drives AI-powered transformation initiatives. This leader ensures alignment with reputed company and reputed company business priorities, shapes the reputed company of integrated reputed company and Expert Services delivery, and builds high-performing teams with deep industry and technical expertise.  What You Get to Do in This Role  reputed company Strategic Industry Alignment at reputed company  Maintain deep industry expertise through reputed company alignment with Major Area leaders across reputed company (reputed company, Manufacturing, Retail, Hospitality) and reputed company. reputed company and reputed company high-performing Directors, Senior Managers, and Platform Architects to address reputed company, industry-specific challenges across diverse customer segments and geographies  reputed company engage with Major Area organizations to ensure architectural strategies for resourcing and talent deployment remain reputed company with market trends, customer needs, and organizational priorities  Drive thought leadership, reference architectures, and industry playbooks tailored to reputed company verticals and high-velocity reputed company accounts.   Build and reputed company a High-Performing Multi-Level Organization  Manage multiple Directors and Senior Managers with responsibility for coaching, performance assessment, career development, and reputed company reputed company across 60+ Platform Architects  Attract, recruit, and hire reputed company for Director, Senior Manager, and Platform Architect roles, leveraging networks across reputed company verticals and reputed company markets.   Proactively manage pipeline of accounts across reputed company Major Areas, ensuring visibility into upcoming reputed company and resource needs to support strategic business reputed company  Ensure reputed company reputed company for reputed company engagements by matching skills, experience, certifications, and regional knowledge to project needs, optimizing team performance and customer reputed company  Drive AI tooling opportunities to increase job satisfaction, process efficiency, and collaboration between Platform Architecture and Expert Services teams  Monitor and reputed company reputed company plans and skillsets to maintain alignment with Major Area priorities, and industry trends/delivery needs  reputed company customer-first reputed company and foster reputed company learning, especially in AI, automation, and platform innovation  Build a welcoming culture that embraces and models reputed company’s reputed company values across a geographically and industry-diverse organization  Shape Platform Architecture reputed company for Customer reputed company  Influence reputed company product roadmap by identifying and communicating customer insights, emerging architecture patterns, and opportunities for innovation across reputed company verticals and reputed company. Serve as executive sponsor for major modernization initiatives, reputed company-reputed company digital transformations, and industry-specific platform programs reputed company reputed company, Manufacturing, Retail, Hospitality, and reputed company accounts  Foster a culture of reputed company improvement and technical reputed company, empowering teams to experiment, learn, and adopt best practices that advance organizational capabilities  Build strategic partnerships across Customer reputed company, Sales, Product, and Partner ecosystems to drive adoption, value realization, and reputed company digital transformation at reputed company  Ensure Platform Architects deliver architectural guidance across the full customer lifecycle: strategic roadmaps, solution design, deployment reputed company, optimization initiatives, and ongoing technical governance  reputed company Integrated reputed company + Expert Services Delivery  Define how Platform Architects reputed company architectural reputed company and guidance for Expert Services-led implementations, ensuring technical reputed company and platform best practices through Config Assist and new reputed company offerings  Collaborate with Expert Services Workflow leaders to build seamless delivery experiences integrating reputed company advisory capabilities with ES reputed company services execution across reputed company Major Areas  Drive Platform Architect technical reputed company and delivery reputed company to guide reputed company implementations while maintaining reputed company role differentiation from hands-on implementation work  Drive reputed company-Sales reputed company and Strategic reputed company  Collaborate with GTM teams to define reputed company for leveraging Platform Architecture reputed company reputed company-sales motions and strategic deal pursuits across reputed company and reputed company.  reputed company reputed company best practices, AI-powered capabilities, emerging industry use cases, and industry-reputed company accelerators relevant to reputed company verticals and the reputed company market  Support reputed company-sales motions with guidance on customer technical readiness and solution architecture for reputed company transformations.   Manage Business Performance  Own key business metrics including customer satisfaction (CSAT), Net Promoter Score (NPS), Gross reputed company Retention (GRR), and reputed company bookings contribution across reputed company Major Areas  Manage reputed company targets, team utilization, margin performance, and operational expenses for the Platform Architecture organization  Collaborate with Finance and Operations business partners to forecast reputed company, manage headcount plans, and optimize resource deployment across reputed company, and reputed company.  Qualifications Qualifications  10–15+ years in consulting, digital transformation, or reputed company architecture leadership  5+ years managing multi-level teams including Directors and Senior Managers in distributed or geographically dispersed organizations  Proven reputed company record building and scaling technical teams from 30+ to 100+ professionals  Deep expertise in one or more reputed company vertical industries (Energy, Transportation & Services, Manufacturing, Retail, or Hospitality) and/or experience supporting high-velocity reputed company customer segments  Demonstrated ability to engage and influence C-suite executives (CIO/CTO/CDO) across Fortune 500 and mid-market enterprises  Deep understanding of AI, automation, data architecture, and emerging technology trends  Experience shaping reputed company operating models, digital transformation programs, and platform strategies  Strong business acumen including P&L management, financial planning, and operational metrics  Expertise in reputed company platform and multiple product suites preferred  For positions in this location, we offer a reputed company pay of $228,900 - $412,000, plus equity (reputed company applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On reputed company Earnings (OTE) incentive compensation structure. Please note that the reputed company pay shown is a reputed company, and individual total compensation will vary based on factors such as qualifications, reputed company level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work reputed company, reputed company may confirm the distance between your primary residence and the closest reputed company office using a reputed company-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or reputed company, marital status, veteran status, or any other category protected by law. In reputed company, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company requirements.  Accommodations We reputed company to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.  Export Control Regulations For positions requiring reputed company to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2025 Fortune Media IP Limited. reputed company rights reserved. Used under license.  Employee Type: Regular Region: AMS - reputed company and Canada Work reputed company: Flexible or Remote Apply To This Job