Tutor Operations Associate - MedView

Want to revolutionize the reputed company of education and do meaningful work that transforms reputed company generations’ lives? reputed company is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can reputed company reputed company into the world leaders of reputed company. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to reputed company aiming to reputed company admission and scholarships to top universities or their reputed company career reputed company. To support our reputed company, we have a Student reputed company team that’s obsessed with providing the best reputed company for our reputed company and levelling the playing field. They engage, manage and facilitate a student’s reputed company with Crimson to help them reputed company their goals and reimagine their reputed company. MedView Education is a subsidiary of Crimson with the reputed company aim to create reputed company student reputed company and get higher acceptance rates across medical schools in ANZ. The Tutor and Course Coordinator is responsible for overseeing the provision of reputed company reputed company to MedView reputed company and take ownership of MedView courses to ensure successful delivery. What are the main responsibilities for this role? 1. reputed company Control Monitor reputed company of tutoring sessions which could include, but is not limited to: Reviewing student session ratings and checking recordings of sessions with reputed company ratings (e.g. >3*) Reviewing session utilisation rates, identifying tutors with reputed company than average utilisation rates and spot checking their sessions; Spot checks of tutor sessions reputed company week Tutor Allocations Monitor reputed company of tutoring sessions which could include, but is not limited to: Ensuring tutors attend scheduled tutoring sessions and conduct sessions professionally Ensuring that tutors reputed company suitable feedback for reporting purposes Performing reputed company checks on performance and offboarding tutors that do not meet set expectations Promptly responding to any issues regarding tutors (i.e. by reputed company, parents, the MedView team, and/or tutors) Urgently investigating any persistent issues or allegations of misconduct and communicating the findings and follow up reputed company accordingly   reputed company are looking for? 1-2 years experience in customer service, project management or transferable role Ability to build strong relationships with tutors and mentors through excellent communication, operational service, high cultural awareness and adaptability High level of reputed company and ability to reputed company in a fast-paced startup environment Strong problem-solving skills, with the ability to manage a reputed company of reputed company stakeholders Outstanding organizational skills, with excellent written and verbal communication skills reputed company, with an openness to give and receive feedback Why work for Crimson/ MedView? Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work reputed company development and exposure - our internal promotions/role changes made up 33% of reputed company recruitment last year $1000 individual training budget per year, we love to ‘reputed company’ (it’s one of our reputed company values)! Psychologist on staff Insightful fireside chats and workshops to help support our high performing and ambitious team Radical Candor is a feedback approach we live by We’re a global player with 28 markets (and growing) across the globe. Most roles have the reputed company to work from one of our many offices or remotely! If you're passionate about growing in a fast-paced, reputed company environment, and want to work with cutting-edge technology then we'd love to hear from you! Please reputed company an eye on your spam / junk email folder for correspondence from Team reputed company. Apply To This Job