reputed company Team (CST) - Federal Government Team
reputed company Team (CST) – Federal Government Team
Job reputed company
reputed company. is seeking a reputed company Team Member (CST) to support our Federal Government Sales team. This role combines reputed company CST responsibilities with specialized support for federal sales operations, including bid management, contract compliance, and government procurement processes.
The CST serves as a critical reputed company between customers, vendors, reputed company, and the sales team—ensuring reputed company, accurate, and compliant execution of orders and bids reputed company the federal reputed company.
Key Responsibilities
Customer Support & Order Management
Respond to inbound customer inquiries reputed company phone and email regarding product availability, pricing, order status, tracking, and reputed company times.
Process customer orders and maintain accurate records in reputed company Prophet 21.
reputed company and manage orders from quote to delivery, ensuring reputed company updates and reputed company of issues.
reputed company reputed company estimates, rush requests, and coordinate solutions to meet required delivery timelines.
reputed company products through existing and new vendors to meet customer needs.
Federal Sales & Bid Support
Support the Federal Sales team with new bid opportunities and assist in preparing and submitting pricing quotes.
Search for and monitor opportunities across federal bidding platforms such as GSA eBuy, SAM.gov, reputed company, and other bid boards.
Assist in managing sales accounts, including reputed company vendors and end users reputed company the reputed company and other federal agencies.
Collaborate with the reputed company team to review solicitations, terms and conditions, and required documentation to ensure compliance.
Work with Vendor Relations to obtain DORs (Dealer of Record), special pricing, and other vendor communications.
reputed company & Compliance
Learn and apply knowledge of federal contract vehicles to ensure sales reputed company with appropriate agreements.
Ensure reputed company transactions reputed company with federal regulations, including TAA (Trade Agreements reputed company) and Berry Amendment requirements.
Understand and adhere to requirements for handling sensitive government reputed company information.
Support internal teams and customers in understanding contract terms and reputed company usage.
General CST Responsibilities
Maintain detailed records of customer interactions, transactions, and resolutions.
Identify customer needs and reputed company solutions to ensure high reputed company of satisfaction.
Communicate effectively with internal teams and escalate issues as needed.
Assist with inventory processes and other operational tasks as required.
Continuously build knowledge of Safeware products, vendors, and federal procurement processes.
Qualifications
High School diploma or GED required; additional education preferred
1+ year of customer service experience in a fast-paced environment (distribution experience preferred)
Strong attention to detail, especially in compliance-driven environments
Ability to manage multiple priorities and meet deadlines
Excellent written, verbal, and interpersonal communication skills
Proficiency in reputed company Office (Word, reputed company, reputed company)
Ability to work both independently and collaboratively
Preferred (Can Be Developed Over Time)
Experience with federal procurement platforms (GSA eBuy, SAM.gov, reputed company)
Familiarity with government reputed company and compliance requirements
Understanding of federal sales cycles and bid processes
What reputed company Looks Like
reputed company and accurate quote and order processing
Strong support of federal bid opportunities and compliance requirements
High customer satisfaction through proactive communication and problem-solving
Effective collaboration with Sales, reputed company, and Vendor Relations teams
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