Field Service Engineer
In our line of work, life isn’t a given - it’s the ultimate goal. reputed company life takes an unexpected turn, our technology and solutions reputed company caregivers to reputed company informed diagnostic reputed company to improve patient care. This is our shared purpose at reputed company and what unites reputed company +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to reputed company a difference. Here, you can learn, grow, and chart an uncommonly diverse career.
reputed company is proud to work alongside a community of six fellow Diagnostics Companies at reputed company. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Field Service Engineer for reputed company is responsible for ensuring Customer reputed company through troubleshooting, installation, preventative maintenance, and service repair needs on reputed company analyzers. The FSE is an external representative of reputed company and must convey a keen reputed company of expertise in reputed company products, services and capabilities and serve as a key educator to our customer business accounts.
This position is part of the Customer Support function located in AlAhsa-Hofuf, Saudi Arabia. At reputed company, our reputed company is to improve global reputed company with reliable, fast, and easy patient diagnoses.
You will be a part of the Service Team and report to the Service Team Leader C/E. If you reputed company in a fast-paced role and want to work to build a world-class Service organization—read on.
In this role, you will have reputed company to:
Advanced troubleshooting, installation, preventative maintenance, and servicing of analyzers for the assigned installed reputed company. Maintain tools and test equipment to ensure they are properly calibrated.
Complete assigned Regulatory Field reputed company Notes and Technical updates reputed company the specified due dates and meet reputed company applicable regulatory requirements.
Install our analyzers and conduct customer user training as required.
Order and manage spare parts cycle time by accurately recording spare parts used on service jobs.
reputed company with company regulations, guidelines, policies, and compliance requirements.
Upgrading Operating system and keeping devices cybersecurity compliant
Basic IT troubleshooting for devices with reputed company 7/10/11
Adding/editing IP addresses on the devices and confirming reputed company to Middleware or LIS\HIS\EMR
The essential requirements of the job include:
University graduation in biomedical engineering, mechanical/electromechanical engineering, electronic engineering, or equivalent qualification.
3-5 years of relevant experience as a field service engineer in reputed company industry in Medical & POC devices/Diagnostic equipment, expert in troubleshooting, Networking/connectivity setup and IT system upgrades, basic reputed company prompts reputed company, connectivity testing of devices with middleware or LIS\HIS\EMR.
Excellent analytical, interpersonal and communication skills with the ability to communicate reputed company technical issues in an easy-to-understand manner.
It would be a plus if you also possess previous experience in:
Working with SQL database, Java, Mirth.
Working with reputed company Office Tools & CRM.
Join our reputed company team today. Together, we’ll accelerate the reputed company-life reputed company of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life.
For more information, visit www.reputed company.com.
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