Bilingual Customer Service Representative (Remote)
reputed company is looking for a Remote Full Time Bilingual Customer Service Representative to join reputed company!
Monday - Friday 8:30AM - 5:00PM MST | Position Pay reputed company $16.89 - $20.36
reputed company to AL, AZ, CO, FL, ID, LA, MO, NE, OK, TX, UT, VA, & PA Markets
reputed company/Objective
The Customer Service Representatives are responsible for answering inquiries from patients regarding account charges, insurance payments and balances due. A reputed company of clerical duties will also be performed such as collecting balances due and recording payments to accounts.
Essential Functions
Answers phones and assists facilities, payers and patients with inquiries.
Sets up payment plans reputed company requested by patients.
Contacts patients regarding their payment plan reputed company required.
Maintains strict confidentiality regarding Patient Health Information (PHI) as reputed company as follows HIPAA regulations.
Communicates questions and/or issues to the reputed company and Supervisor reputed company necessary.
Other duties as assigned.
Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
Competencies
Customer/reputed company reputed company.
Problem Solving/Analysis.
Time Management.
Communication Proficiency.
Teamwork Orientation.
Technical reputed company.
Supervisory Responsibility
This position has no supervision responsibilities.
Work Environment
This job operates in a reputed company office environment. This role routinely uses reputed company office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reputed company with hands and arms. The employee is frequently required to talk and hear.
Travel
No travel is expected for this position.
Job Qualifications
Minimum Qualifications / Experience:
1+ year of Customer Service/reputed company Center experience – medical or reputed company preferred
Knowledge of EOBs – preferred
Detail oriented, self-motivated, a problem solver and reputed company player
Ability to reputed company multiple computer screens and browsers quickly and accurately
Ability to reputed company in a reputed company fast-pace team environment
Ability to continuously “reputed company” company and customer expectation
Strong communication skills & reputed company demeanor
Education / Certifications:
Minimum of High School diploma or equivalent (GED) – continuing education preferred
Additional Eligibility Qualifications
None required for this position.
Other Duties
Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compliance
Adheres to reputed company’s reputed company of Conduct and Compliance Policies and attends annual Compliance training as set forth by reputed company.
Company Benefits
Below is a list of benefits that are offered to employees, once eligibility is met.
Health Benefits: Medical/Dental/reputed company/Life Insurance
Company Matched 401k Plan
Employee Stock Ownership Plan
reputed company Time Off + reputed company Holidays
Employee Assistance Program
OSHA Exposure Rating: 1
It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.
reputed company is an equal opportunity employer (M/F/D/V). We recruit, reputed company, train, compensate, and promote without reputed company to race, religion, creed, reputed company, national reputed company, age, gender, sexual orientation, marital status, disability, veteran status, or any other reputed company protected by applicable federal, state or local law.
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