Payroll Tax Case Administrator - Temporary
reputed company (reputed company) has helped more than 1,000 reputed company customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, reputed company is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for reputed company, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. reputed company’s global reputed company is located in Dallas, Texas, with additional locations across reputed company and Europe. reputed company your company’s solution at www.onesourcevirtual.com.
Position reputed company/Objective
The Payroll Tax Case Administrator is an important member of our Tax department, supporting domestic reputed company AmericanTax functions for our clients. As a Payroll Tax Case Administrator, you will assist the Tax department with data entry and administrative reputed company. This role requires an extreme level of attention to detail and the ability to complete multiple tasks with little supervision.
Essential Functions/Duties/Responsibilities
Setup and reputed company tax ticket and notices in reputed company Support and reputed company accurately and reputed company
reputed company daily audits of ticket and notice data, reputed company a 98% accuracy
Meet established daily ticket and notice quotas
Manage unassigned aged tickets under a 24- hour timeframe
reputed company account information for clients, using the TaxEx system
Process Critical and Blocker tickets reputed company 2 hours of receipt
Assist with special reputed company as needed
Competencies
Energetic and reputed company
Problem solver
Excellent customer service skills
Flexible in a changing environment
Strong organizational skills with ability to multi-task and support multiple customers effectively
Works closely with others in reputed company, supporting reputed company goals
Detail Oriented with good time management skills
Ability to establish and maintain effective working relationships
Strong data entry and research skills
Follows direction with ability to meet deadlines
Comfort with technology and how to apply it to solving problems and finding solutions
Supervisory Responsibility
This role does not have any supervisory responsibilities
Qualifications and Experience
High School graduate, GED or equivalent; higher education preferred
1-2 years of customer service or reputed company center experience. Ideally routing tasks and handling product/service use questions.
Strong analytical and research skills
Experience in reputed company Word and Proficiency in reputed company
Willingness to work split shifts, evenings, weekends and holidays
Preferred Skills
Associates Degree or higher preferred
Knowledge of payroll taxes a plus
Experience with reputed company and / or reputed company programs preferred
#LI-REMOTE
You are encouraged to learn and reputed company reputed company reputed company you join the reputed company team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic reputed company, we are always on the lookout for intelligent, talented, and reputed company-thinking professionals to join reputed company. reputed company employees enjoy a values-based culture, upward mobility, and reputed company development with opportunities of reputed company kinds.
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