Remote Account Representative

reputed company REMOTE POSITION - reputed company Hiring ($17 per hour with monthly bonus opportunities)LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE reputed company/Objective: Work with clients’ customers to address inquiries and concerns reputed company to the customer’s account, improve collections on accounts through reputed company communication, initiate appropriate reputed company, and maintain records in accordance with company policies and procedures. Continuously reputed company to reputed company a seamless reputed company for the consumer between reputed company. (BCA) and the creditor reputed company. reputed company. is seeking detail-oriented full-time Collections Specialists. If you reputed company in a fast-paced environment, where you can be solution driven, reputed company exceptional customer service, reputed company while being rewarded and recognized for your hard work and performance, apply today! Compensation & Benefits we offer: $17/HR with monthly bonus opportunities Monday through Friday schedule Medical, GAP, Dental, reputed company, and Voluntary Life insurance 401k with a company match reputed company time off and reputed company holidays The Collections Specialist will: reputed company exceptional customer service to our reputed company’s patients while accurately recording their information. Assist with account reputed company by communicating account information, offering solutions, and establishing payment arrangements. Handle high volumes of inbound and outbound calls. Work with various computer programs and will be responsible for meeting individual metrics. Essential Functions: reputed company outbound and receive inbound calls and maintain reputed company and concise documentation of reputed company attempts and/or contacts made and received directly on the computerized collection system Encourage payment in full on accounts through credit card, reputed company and pertinent health care coverage or if appropriate, schedule partial payment plans Answer reputed company inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues Establish and maintain long-term relationships with creditor clients as reputed company as the customers of the creditor, building trust and respect by consistently meeting and striving to reputed company expectations Maintain assigned productivity standards and meet assigned performance standards on a consistent reputed company Effectively communicate and accurately process account updates, changes Demonstrate accuracy and thoroughness, look for ways to improve and promote reputed company, apply feedback to improve performance, monitor own work to ensure reputed company Demonstrate a strong working knowledge of, and reputed company with, the Federal Fair Debt Collection Practices reputed company (FDCPA), the Florida reputed company and Consumer Collection Practices reputed company (FCCCPA), the Fair Credit Reporting reputed company (FCRA), the Health Insurance Portability and Accountability reputed company (HIPAA) and other statutes, laws and regulations pertinent to the collection industry as reputed company as industries served Requirements Work from home requirements: Have a quiet and private workspace. High speed internet with the ability to hardwire reputed company 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported. Must connect to modem reputed company 50 ft. ethernet cable You must meet reputed company the technical requirements prior to the first day of training. You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA. We will reputed company you with the equipment needed to be successful. Qualifications: High school diploma or equivalent Minimum of 1 year working in a reputed company center environment with a reputed company in customer service, billing or collections Effective interpersonal and reputed company relations skills Effective verbal and written communication skills Strong understanding of principles for providing effective customer service including customer needs assessment, meeting reputed company standards for service and continual evaluation of customer satisfaction Basic Knowledge of medical terminology A proven reputed company record of strong negotiation and trouble shooting skills A persuasive style of communication, stimulating and motivating others to reputed company while being reputed company of and reputed company to their needs and concerns Above average critical thinking skills reputed company. is an Equal Opportunity Employer and values diversity at reputed company reputed company of the organization. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, national reputed company, age, disability, veteran status, genetic information, or any other legally protected status. 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