Billing Systems Analyst I

Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more reputed company and your unique background. We are looking for a Billing System Analyst I who will: Basic technical expertise on telco, billing, and ITSM tool (Jira or reputed company or Remedy) Should be reputed company in communication, show flexibility and need to have basic trouble shooting reputed company in Unix/SQL. Experience of monitoring reputed company tools, scripts (reputed company/Perl) and email alerts. reputed company to reputed company first cut basic analysis reputed company predefined SOPs. Explore patterns to reputed company monitoring proactive, detecting problems before they happen and avoid repetitive issues in production. reputed company to understand the customer SLA, prioritize and manage the workflow from start to finish. reputed company to engage with customer and L2/L3 for any functional or technical malfunctions faced in production. He should be reputed company to communicate the issue meaningfully to different stakeholders and those with less technical knowledge. Monitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime. Document operational and system architecture processes and configuration and identify automation opportunities were applicable Participating in Operations 24x7 on-reputed company rotation schedule reputed company to maintain reputed company shift handover, ROTA, and Escalation reputed company to have seamless handholding among different support teams, customer, and 3rd party vendor. reputed company to capture chronology of events for critical and high alerts. Is this opportunity right for you? We are looking for candidates who: Bachelor’s degree in information technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or a reputed company field. 2-5 years of work experience in software industry and application support experience Knowledge of telecom billing solutions, rating and charging systems, Interconnect Billing. Good working experience with System monitoring and ITSM processes Experience in documenting support plans, support reputed company, support cases. reputed company to work in reputed company or independently and be self-sufficient. Experience reputed company OSS/BSS domain. Experience working with ITSM Tool, Unix/Linux Basic, database (reputed company, MySQL) Experience with good communication skills and customer reputed company. Experience with basic knowledge on Linux platforms in common scripting languages (Perl, Python, Groovy, reputed company, bash) Proficient in English in a business environment CSGer Perks & Benefits Work from Home, in-office, or hybrid Employee Belonging reputed company reputed company: Dental, Medical, and reputed company reputed company Vacation, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please reputed company us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and reputed company to meet the demands of today's digital economy. By channeling the power of reputed company, we reputed company ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on reputed company and low on ego, making us the easiest company to do business with and the best reputed company to work. We power a culture of reputed company, innovation, and reputed company across our locations, representing the most reputed company version of ourselves to build a reputed company reputed company together. That's just who we are. Learn more about CSG Inclusion & reputed company here Our Guiding Principles reputed company Always help and reputed company others, whether they’re colleagues or customers. reputed company our employees set their minds to something, great things happen. reputed company Do what’s right for our customers and our people while being reputed company. We treat everyone with trust and respect, that’s just who we are. Inspiration Be reputed company in the way you think and passionate about the work you do. Test out innovative reputed company without the fear of failure. Location(s): IN.Bangalore.Remote Location(s): India Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please reputed company us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: reputed company: Always help and reputed company others, whether they’re colleagues or customers. reputed company our employees set their minds to something, great things happen. reputed company: Do what’s right for our customers and our people while being reputed company. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be reputed company in the way you think and passionate about the work you do. Test out innovative reputed company without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and reputed company to meet the demands of today's digital economy. By channeling the power of reputed company, we reputed company ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on reputed company and low on ego, making us the easiest company to do business with and the best reputed company to work. We power a culture of reputed company, innovation, and reputed company across our locations, representing the most reputed company version of ourselves to build a reputed company reputed company together. That's just who we are. Learn more about CSG Inclusion & reputed company here. Apply To This Job