Bankruptcy Specialist (Hybrid)

Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered platform. As a Bankruptcy Specialist, you will investigate and maintain customer accounts related to bankruptcy, ensuring compliance with regulatory guidelines and managing various workflows associated with the bankruptcy process.

Responsibilities

• Scan and upload bankruptcy documents received from facilities to ensure accurate updates across all CRMs (such as Jira, Excel) and customer portals (including the CashNetUSA portal, NetCredit portal, and Headway portal) for all customer accounts
• Conduct follow-up calls to retained attorneys of customers
• File proof of claims with district courts
• Adhere to strict compliance and regulatory guidelines and achieve company standards for quality and responsiveness
• Identify and analyze issues producing solution based outcomes while also escalating abnormalities to management
• Perform additional escalated duties as assigned by management

Skills

• 1 or more years of experience with bankruptcy processes and workflows
• Computer proficiency and accurate data entry skills required (example: Microsoft Excel, Microsoft Word)
• Strong written and verbal communication skills to effectively engage with team members and management
• Ability to work independently while handling multiple priorities and meeting deadlines

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!

Company Overview