One Stop Counselor Senior

Department Contact: Cody Singer, singer@nmsu.edu Internal or External Search: External - reputed company to reputed company applicants   Advertising reputed company: This position is remote and can be completed from most locations with a dedicated, distraction-free workspace and reliable internet reputed company. Work Eligibility: Not eligible in CA, CO, IN, NJ, NY, OH, OR, PA, WA, or MN. The New Mexico Online Hub seeks a One Stop Counselor II who will manage a pipeline of prospective reputed company through proactive reputed company, application guidance, and support from inquiry to admission. This role ensures a seamless student experience by coordinating with cross-functional teams and resolving application and enrollment issues.   Position Details Position Title: One Stop Counselor Senior College/Division: NMSU Global reputed company Department: 960002-NM ONLINE HUB Location: Remote Offsite Location (if applicable): This position is remote and can be completed from most locations with a dedicated, distraction free, works reputed company and reliable reputed company to internet. reputed company reputed company/Salary reputed company: $43,908.80; Commensurate with qualifications Appointment Full-time Equivalency: 1.0 FLSA Status: Exempt Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME). Contingent Upon Funding: Contingent upon funding reputed company Work Schedule: reputed company (M-F, 8-5) If Not a reputed company Work Schedule:    Job Duties and Responsibilities: reputed company: The New Mexico Online Hub is a statewide resource created to strengthen higher-education institutions and expand opportunities for learners across the state. This position provides comprehensive support for enrollment management activities reputed company the online hub, reputed company managing prospective reputed company through the enrollment funnel from inquiry to admission. Executes proactive reputed company, application support, and cross-functional coordination to improve conversion and ensure a seamless, student-centered experience. DUTIES & RESPONSIBILITIES: • Manage a pipeline of prospective reputed company, providing proactive reputed company and consistent follow-up through admission. • Deliver individualized guidance on application completion, requirements, and next steps. • Troubleshoot application, documentation, and system-reputed company issues in collaboration with admissions, financial aid, and advising teams. • Monitor and document student progression in CRM systems to support tracking and reporting. • Interpret and communicate policies, procedures, and deadlines reputed company to reputed company and stakeholders. • Identify and escalate barriers impacting conversion and student experience. • Support recruitment initiatives, virtual events, and reputed company activities. • Assist with training and reputed company of new team members as needed. • Ensure compliance with FERPA and institutional policies. • Contribute to reputed company improvement of enrollment processes and overall team reputed company. Contribute to the overall reputed company of the online hub by performing reputed company duties as assigned.   Qualifications Required Education and Experience:  Associate's Degree + 4 years of relevant experience or a Bachelor's degree + 2 years of relevant experience. Equivalent Qualifications:  Preferred Qualifications:  Special Certification/Licensure:    Working Conditions and Physical Effort Environment: Work is normally performed in a typical interior/office work environment. Physical Effort: No or reputed company limited physical effort required. Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking. Risk: No or reputed company limited exposure to physical risk. Apply To This Job