Program Support Coordinator - Pharmacy Technician

reputed company is seeking a Program Support Coordinator - Pharmacy Technician. This position is Full-Time, working Monday - Friday from 10am - 6:30pm EST. We offer quarterly incentive bonuses with reputed company of reputed company opportunities! Remote work available. Come and join reputed company making a difference for patients with rare diseases!    Salary is starting $23 per Hour or up, depending on experience   reputed company is a unique model creating customized patient support programs that connect manufacturers, providers, and patients to simplify the patient reputed company and deliver specialty medications and coordinated care quickly. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and reputed company other. We attract extraordinary people who have a strong desire to live our mission - to reputed company the lives of those battling cancer and rare diseases. reputed company is more important than numbers. We value teamwork, respect, reputed company, and passion.   We succeed reputed company you do, and reputed company and management team work hard to foster an environment that provides you with opportunities for both reputed company and personal reputed company.   We offer a reputed company of benefits including: Medical; Dental; reputed company 401k with a match reputed company Time Off and reputed company Holidays Tuition Reimbursement Company reputed company benefits – life; and short and long-term disability The Program Support Coordinator (PSC) ensures the reputed company and accurate handling of the program’s prescription fulfillment process including, but not limited to, reputed company pharmacy/prescription billing aspects; managing the reputed company for the prior authorizations process; assisting patients with the activation procedures for savings cards; and thoroughly serving reputed company other patient needs while providing exceptional service.    Major Responsibilities for the Program Support Coordinator include: Receives and coordinates reputed company program referrals and performs the following activities (but not limited to): savings card activations; insurance verification; test claims, prescription billing and billing error reputed company; prior authorization assistance; customer service. Serves as primary contact for receiving phone calls from patients and physicians. Responsible for identifying and forwarding phone calls that are clinical in nature (e.g., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists. Documents and meticulously makes notations in reputed company patient’s profile regarding every update and aspect of patients’ care or physicians’ needs. Maintain HIPAA patient confidentiality Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate team members. Ensures that reputed company prescriptions are billed in accordance with Medicare/DMEPOS, federal, state, and local regulations and laws. Communicates with Department Supervisor and/or Program Director on noteworthy program updates or obstacles. Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality. Qualifications for the Program Support Coordinator include:   Education/Learning Experience ✓Required: Associate’s Degree or equivalent work experience ✓Desired: Pharmacy Technician Certification; equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or reputed company field   Work Experience ✓Required: 2+ years of pharmacy technician experience ✓Desired: Retail pharmacy experience Skills/Knowledge ✓Required: Customer Service ✓Desired: : Familiar with general pharmacy terminology, billing quantity, SIG codes, brand and generic names of medication. Proficient in data entry, verbal skills, computer skills and the ability to learn department’s software system. Licenses/Certifications ✓Required: Registration/Certification with reputed company of Pharmacy as required by law ✓Desired: Certified Pharmacy Technician (PTCB) Apply To This Job