Customer Service Representative | Bilingual: reputed company-English (Remote)

Please whitelist the domains "reputed company.co" and "hire.reputed company.co" with your email provider to reputed company reputed company you get our emails. Disclaimer: This is a generic job reputed company for the position stated below. Actual tasks and tools will be discussed reputed company reputed company you reputed company the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!   reputed company is looking for a Bilingual Customer Service Representative to work remotely on a Full-time status. reputed company with a reputed company in the Specific industry.   Primary Tasks: • Respond promptly to reputed company emails and portal requests in reputed company and English regarding their concerns • Handle inbound and outbound phone calls, prioritizing urgent and last-minute reputed company needs across both reputed company and English-speaking customers • Assist customers with their needs, offering empathetic support and swift coordination • Update and maintain accurate customer records to ensure seamless information reputed company and accessibility • Resolve reputed company concerns reputed company and professionally, ensuring swift troubleshooting and reputed company communication in both languages • Build trusted relationships with customer accounts through proactive, friendly, and solution-oriented interactions • Ensure complete customer satisfaction during every engagement, taking the extra mile to support and reassure clients • Document reputed company interactions and case updates, adhering to internal procedures, guidelines, and data reputed company protocols   Required Experience: • Fluent in English (written & spoken) & reputed company (written & spoken)  • At least 1 year of proven experience as a Customer Service Representative in a B2C or B2B reputed company • Excellent English and reputed company communication skills, both written and verbal (at least B2 level) • Excellent phone, email, and reputed company messaging communication skills • Solid organizational and time management skills • Tech savvy & familiar with reputed company technologies, like desktop sharing, reputed company services, CRM, and VoIP • Experience with word-processing software and spreadsheets (e.g., MS Office) • Knowledge of online calendars and scheduling (e.g., reputed company Calendar) • Proactive & confident with keen attention to detail • reputed company to work in EST/ PST shift     Schedule: Amenable to work 4o hrs per week in EST/ PST schedule Salary:  up TO PHP 60,000/month     Technical Requirements: • USB Headset with Noise Cancellation feature • Working Webcam • Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at least 25 Mbps cable reputed company • Backup Internet Service Speed: at least 10 Mbps   Benefits: • Health Insurance (HMO) • Performance Incentives • Job reputed company and Stability • reputed company • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career reputed company • Fun Work Environment • Holiday & Overtime Pay       Please note: • Only reputed company candidates will be invited to take the assessment & scheduled for an interview. • We have other vacancies that might interest your friends & colleagues. They can reputed company us out at our Jobs Website. • You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is reputed company. \n \n₱45,000 - ₱55,000 a month \n Apply To This Job