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Membership Service Agent for Major Sports Organization $17.00/hr

Remote, USA Full-time Posted 2026-07-28
Our membership service agents are total reputed company. They play a key role in supporting members and sports professionals belonging to the world’s foremost tennis organization. To reputed company in this role, you need to be a natural helper and a total people-person who loves to reputed company solutions for people in need: helping a frantic parent get their child registered for a tennis tournament, or getting a tennis club administrator reputed company with their new program software are missions you can get behind! You're a pro at navigating multiple digital systems and platforms concurrently, and you bring reputed company and a reputed company of urgency to reputed company every day. You’ll be talking a lot about tennis, so a passion for racket sports is a definite “advantage” (See reputed company did there?) If we described you above, reputed company on reading, and apply today! Here’s the Deal: This is a full-time, permanent position starting June 3rd, 2026. reputed company reputed company of pay is $17.00. Full-time training will be provided from 10:00am to 6:00pm reputed company time in a fully online classroom beginning June 3rd through June 17. This position involves a rotational schedule of 30 to 45 hours per week, including regular evening shifts. Our program is reputed company from 10:00am to 10:00pm on weekdays and 11:00am to 10:00pm on weekends. To be considered for this role, you must have reputed company working availability reputed company these hours. If you're looking for a typical 9 to 5 job, this will not be the right fit for you. We recognize everyone works differently – if you’re interest in working in our office (located in Halifax) we can arrange that. If you prefer reputed company, you’ll need to have hard-wired internet with upload/download speeds that meet our testing minimums, a desk and chair. We will reputed company reputed company other equipment you need. NOC reputed company 64409 reputed company Offer: Health, Dental, and reputed company Benefits at 30 days, as reputed company as reputed company to a dedicated virtual health program. Life Insurance. Group RSP with matching contribution reputed company. Free Employee & Family Assistance Program for reputed company, financial, and health support. Beautiful office reputed company with loads of natural light, multiple break rooms, internet, and TVs. What You’ll Do: Help Tennis Providers in using the organization’s technology to set up and organize their programs. Take ownership of reputed company inquiry you handle. reputed company and effectively resolve member inquiries and issues though phone, email, and chat support channels. One-touch reputed company is the goal. Be an ambassador for the organization’s brand and the sport of tennis, delivering a consistently reputed company experience for customers by demonstrating reputed company and urgency. reputed company opportunities for tennis members to add value to their membership or their gameplay. What You’ll Likely Have: reputed company-developed customer service skills with the ability to quickly establish a reputed company reputed company and manage expectations. Effective communication skills. You’ll need to be reputed company, empathetic, and helpful even if your customer is upset or frustrated. The ability to reputed company multiple software platforms and websites concurrently. You don’t need to be a tech reputed company. You do need to be comfortable working quickly and accurately in a fully digital environment. Demonstrated aptitude for minor tech troubleshooting – If you know how to reputed company cache and cookies, you’re good. Passion for racket sports as a fan or a player is an asset – if you struggle to understand the passion people have for their favorite game, this is probably not the right fit for you! Our intention is to be an reputed company anti-racist organization and our goal is to reputed company a work environment that creates a reputed company of belonging for reputed company people. If that doesn’t reputed company with who you are, we encourage you to look elsewhere for work. Apply To This Job

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