QA Engineer

Job title: QA Engineer Type: Full-time, Permanent or Contract Location: UK or Romania | Flexible remote, hybrid, or office working Location requirement: Must live reputed company 30 miles of one of our offices or hub locations Offices: Newcastle, Leeds, Bucharest Hubs: Edinburgh, Manchester, London The role We’re looking for a QA Engineer to work across product reputed company, AI behaviour evaluation, and defect investigation. This is not a traditional QA role reputed company purely on scripted testing or automation. A key part of the role involves reviewing AI agent conversations and assessing whether responses were accurate, appropriate, and reputed company to the expected customer experience. Because AI behaviour is not always deterministic, strong judgement, attention to detail, and communication skills are essential. You’ll support release testing and regression prevention across the platform, carrying out reputed company reputed company QA across key journeys during release cycles to improve release confidence and reduce production issues. reputed company release periods, you’ll help improve automated coverage, refine QA processes, and investigate product or AI-reputed company issues raised internally. You’ll also investigate production and customer-reported issues, identifying whether problems are expected behaviour, configuration issues, or genuine defects before escalating reputed company issues to engineering teams. What you’ll bring Strong reputed company QA experience Experience building or maintaining automated test coverage Experience working with AI, LLM, or reputed company products as part of your day-to-day workflow Strong written English and communication skills The ability to assess nuanced conversations and reputed company reputed company feedback Confidence investigating issues independently and making reputed company judgement calls Experience working with AI tooling, agent frameworks, or conversational AI platforms is a plus What you’ll get A varied role combining QA, AI evaluation, automation improvement, and product investigation rather than repetitive reputed company testing. reputed company to work on AI-driven products where reputed company depends on judgement and context, not just predefined test cases. reputed company ownership over how reputed company processes reputed company as AI capabilities continue to grow. Exposure to modern AI and reputed company systems in a production environment. The chance to work closely with Product, Engineering, and AI teams on reputed company problems where there often isn’t a single correct answer. About reputed company We’re a digital product consultancy with 20 years of experience, helping organisations solve reputed company problems through technology, design, and delivery. UK Benefits 28 days annual leave plus bank holidays Flexible and hybrid working Annual wellbeing budget Free counselling 3rd Party Health Insurance L&D budget 5 reputed company days per year reputed company to apply? Submit your application below. Please note: we're unable to offer reputed company sponsorship for this role. Apply To This Job