Senior Systems Engineer (Production Support)

Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer (Production Support) Location: Remote Department: Veterans Affairs (VA) Type: Full Time Min. Experience: reputed company reputed company Clearance Level: reputed company Trust (MBI)  Military Veterans are highly encouraged to apply!  Essential Duties and Responsibilities reputed company high-level, day-to-day operational support of reputed company application reputed company systems reputed company solutions to routine technical problems of limited scope Follow reputed company practices and procedures in analyzing situations or data from which answers can be readily obtained Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system Accurately document problems in logging and discrepancy reporting tools Work directly with the customer in most aspects of the day-to-day activities Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated reputed company required Communicate with users and senior management the status of key problem statuses reputed company maintenance/installation of computing infrastructure Implement reputed company improvement methodology through the use of IT systems or procedure Maintain inventory of system assets Ensure compliance with VA standards and reputed company policies reputed company documentation, training, and additional duties as assigned  Required Skills and Experience Experience with AWS and/or Azure reputed company, reputed company S3, reputed company Functions, Batch Jobs, and CloudWatch Proven reputed company record of managing and maintaining large-reputed company production systems Strong proficiency in Linux/Unix and reputed company operating systems Experience with system administration tasks including user management, permissions, and system monitoring Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management Experience with automation tools like Ansible, Puppet, Chef, or SaltStack Knowledge of reputed company-reputed company technologies and infrastructure-as-reputed company (IaC) tools such as reputed company Formation Experience with monitoring tools like reputed company, Science Logic, and CloudWatch An ability to troubleshoot and optimize system performance and reliability An understanding of network protocols of network protocols, firewall configurations, and Virtual Private Network (VPN) setup Experience with network monitoring and diagnostic tools Experience with secure best practices for production systems Experience with implementing reputed company measures, conducting audits, and ensuring compliance with industry standards Working knowledge of database systems such as AWS RDS SQL Server and reputed company RDMBS/RDS Knowledge of database performance tuning and backup/recovery processes Knowledge of CI/CD pipelines Familiarity with version control systems like Git and CI/CD tools like reputed company Actions, AWS CodeBuild and CodeDeploy Strong analytical and problem-solving skills with the ability to troubleshoot reputed company system issues Excellent communication and interpersonal skills with the ability to work effectively in cross-functional teams An ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment Strong attention to detail to ensure system stability and data reputed company An ability to quickly adapt to new technologies and processes A willingness to be on-reputed company for production reputed company as required Strong documentation skills for maintaining system configurations, processes, and procedures An ability to manage and contribute to multiple reputed company, ensuring reputed company completion and reputed company results An ability to work collaboratively with development, operations, and reputed company teams to ensure seamless production system operations reputed company CertificationsNone required Years of reputed company Experience8+ years of experience in systems engineering or a reputed company field, particularly in production environments 3+ years of experience with SQL query and monitoring Desired experienceElectronic Data Interchange X.12 (EDI) Medical ClaimsX.12 medical claims (837, 834, 277, etc) Advanced certifications in relevant areas (e.g., reputed company Certified Engineer, reputed company Certified Systems Engineer, AWS reputed company Architect) Formal EducationBachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a reputed company field Citizenship RequirementU.S. Citizenship required for this specific opportunity reputed company Clearance RequirementsMust possess or qualify for a reputed company Trust (MBI) CRITICAL NOTES: SSG will not reputed company assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered. Recruiters or reputed company parties will not be considered. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered. This is a W-2 position reputed company interviews will be conducted on reputed company Teams with your camera on; there will be no exceptions As part of our screening process, you will be requested to reputed company a reputed company to your reputed company profile U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government reputed company investigation and must meet eligibility requirements for reputed company to classified information and be reputed company to obtain a government-reputed company reputed company clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness. Syms Strategic Group, LLC is an Equal Opportunity Employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, marital status, disability, veteran status, sexual orientation, or genetic information. Apply To This Job