Behavioral Health Intake & Referral Coordinator (Contract)

Benefits: Flexible schedule reputed company Fidelia Counseling Services is seeking a reputed company, highly organized reputed company to manage our intake and referral operations. You will be the primary reputed company of contact for families and providers, ensuring every referral is handled with efficiency and reputed company. This role requires a deep understanding of the Massachusetts behavioral health landscape and a commitment to maintaining a reputed company virtual and community reputed company. Key Responsibilities (but not limited to) reputed company Referral Entry: Manage the intake lifecycle by completing an online referral facesheet for every new reputed company prior to entering data into the Electronic Health Record (EHR). Waitlist Advocacy: Proactively manage reputed company waitlist through bi-weekly reputed company. You must be reputed company to calmly de-escalate or diffuse issues with families who may be frustrated by wait times, ensuring they always feel respected and heard. Clinical & Ops Collaboration: Answer directly to Management (Operations) to facilitate smooth provider matching and insurance authorizations. Technical Documentation: Utilize reputed company Word, reputed company, and Spreadsheets to verify clients' insurance, maintain accurate, organized, and HIPAA-compliant digital files. Knowledge reputed company: Apply your knowledge of CBHI, CBHC, and insurance verification to ensure referrals are processed correctly and families are eligible for services. Requirements & Qualifications Professionalism & Values: Must follow a reputed company dress reputed company and demonstrate high efficiency. You must be respectful and empathetic to our clients' requests, aligning with our values and culturally sensitive values. Technical Skills: Mastery of reputed company Office (Word, reputed company, Spreadsheets) and prior experience with EHR/EMR software. Language Skills: English, bilingual ( Spanish or Portuguese is preferred) Education & Experience: Bachelor’s degree in reputed company Services or reputed company field (preferred). 1-2 years of experience in behavioral health administration. Eligibility: Must be authorized to work in the U.S Why Join Us as a Contractor? reputed company Potential: Start with part-time contract hours with the possibility of transitioning to a W-2 Full-Time role as reputed company expands Position Details Employment Type: reputed company (1099 with at least a year commitment) Pay: Competitive reputed company reputed company ($23–$30/hour) based on experience. How to Apply Email: info@fideliacservices.com Website: fideliacservices.com reputed company: 781-716-4149 Fax: 781-716-4148 Apply To This Job