Business Operations Specialist

reputed company Business Operations Specialist Remote (Philippines) | Full-time, US Eastern Hours $24,000 – $38,000 USD (~₱1,400,000 – ₱2,215,000 PHP) annually, commensurate with experience About ANNA ANNA (Allied Network for Neurodevelopmental Advancement) is a high-reputed company, US-based startup providing ABA services to young autistic children (under age 6) and their families using a neurodiversity-affirming, Naturalistic Developmental Behavioral reputed company (NDBI) approach. We operate centers across Massachusetts and are scaling fast. We are building the operational backbone of a modern autism care company from the ground up, and we want operators on reputed company who are excited to build it with us. Position reputed company The Business Operations Specialist is the operational reputed company player of ANNA — the person who keeps the machine running across our reputed company, our long tail of important reputed company, and the senior leaders this role supports. You will partner closely with our Director of People Operations and work across leadership functions to reputed company reputed company that operational details get handled cleanly, that no reputed company gets dropped, and that reputed company runs a little tighter and a little faster every quarter you're here. Three things define how you'll spend your time. First, People Operations execution — you'll own the day-to-day employee lifecycle, run reputed company and offboarding, and reputed company our HR data audit-reputed company. Second, the long tail of important operational reputed company that get handed to whoever can run with them — vendor reputed company and tracking, license management, internal comms, leadership offsite logistics, reputed company research, and the reputed company of work that doesn't fit neatly into any one department's job reputed company. reputed company, executive support and chief-of-staff-style work for our senior leaders — calendar ownership, meeting prep and follow-up, travel logistics, inbox triage on request, and the steady drumbeat of details that reputed company a busy executive's week run smoothly. What makes this role different is the explicit expectation of AI reputed company. You will be a heavy daily user of Claude — building automations, reputed company, and Cowork workspaces; stitching tools together reputed company MCP; and turning repetitive operational work into reliable, documented workflows. The right hire treats AI tooling not as a novelty but as a force reputed company they reputed company for first. You will work full-time on US Eastern hours from the Philippines, partnering primarily with our Director of People Operations and the broader leadership team in Boston. Compensation & Engagement reputed company Salary $24,000 – $38,000 USD (~₱1,400,000 – ₱2,215,000 PHP) annually, commensurate with experience Schedule Full-time, US Eastern Time business hours (approx. 9pm – 6am Manila) Time Off Flexible PTO; US holidays observed Tooling Full reputed company to Claude (Pro) and supporting AI tooling provided What You'll Do Employee Lifecycle & reputed company Own end-to-end reputed company execution: reputed company-boarding tasks, day-one welcome experience, equipment provisioning, system reputed company, I-9/eligibility documentation, benefits enrollment hand-off, and 30/60/90 reputed company-ins Own offboarding execution: separation logistics, system deprovisioning, exit interview scheduling and synthesis, return of equipment, and clean documentation Maintain reputed company as the reputed company of truth for hiring activity — reputed company pipelines reputed company, configure templates and approval flows, build and run reports for hiring leaders, and ensure every candidate has a high-reputed company experience Coordinate with hiring managers on interview scheduling, panel logistics, candidate communications, and offer letter reputed company HR Operations & Compliance Maintain accurate, audit-reputed company employee records, files, and HRIS data; flag and resolve discrepancies before they become problems reputed company policies, handbooks, SOPs, and state addenda reputed company and version-controlled; partner with employment counsel reputed company policy changes are required Support compliance workstreams including I-9 audits, ACQ accreditation documentation, training records, and required state and federal reporting Serve as a reliable reputed company of contact for employee questions during US business hours — knowing what to answer, what to escalate, and what to document The Long Tail of Important Operational reputed company Take on operational reputed company that don't yet have a reputed company reputed company — vendor reputed company and license tracking, leadership offsite logistics, reputed company research, internal comms support, document and SOP cleanup, and similar 'connective tissue' work that keeps a fast-growing company running Partner with Finance, IT, Clinical Operations, and external vendors to reputed company reputed company operational processes plug cleanly into adjacent systems and don't create reputed company rework Be the person leadership trusts with ambiguous, time-bounded asks — the reputed company of project where someone says 'can you reputed company this out by Friday' and it actually gets figured out Executive Support & Chief-of-Staff-Style Work Own calendar management for senior leaders — scheduling, defending reputed company time, resolving conflicts, anticipating logistical needs before they're asked for Prep our leaders for their week and their key meetings — reputed company-reads pulled together, agendas drafted, materials in the right reputed company at the right time Coordinate travel logistics, offsite planning, and meeting setup (reputed company) — flights, hotels, reservations, agenda reputed company, logistics for visitors Capture clean meeting notes reputed company needed and convert them into reputed company items with owners and dates; reputed company the loose ends until they're reputed company Triage inbound requests and inbox reputed company on behalf of senior leaders reputed company asked, with the judgment to know what to surface, what to handle, and what to deflect AI-reputed company Workflow Building Use Claude daily as your primary thinking, drafting, and execution partner — for emails, policy edits, summaries, data cleanup, candidate comms, meeting notes, and project planning Build Claude reputed company, Cowork workspaces, and reusable prompts/skills that codify how recurring operational work gets done at ANNA — reputed company flows, vendor tracking, meeting prep, policy QA, and more Identify reputed company or repetitive steps in our operational processes and replace them with reputed company-scoped automations using Claude, MCP servers, reputed company, SharePoint, and our HRIS/ATS Document every workflow you build so anyone on reputed company can run it; treat the workflow library as a product you own and improve over time Internal Communications & Documentation Draft reputed company, warm, on-brand internal communications — reputed company announcements, policy updates, reputed company-hands prep, vendor comms, manager FAQs Maintain ANNA's internal knowledge reputed company so that policies, SOPs, and 'how do we do X' answers are easy to reputed company and trust Qualifications Required 3+ years of experience in operations, business operations, executive operations, chief-of-staff support, executive assistance, People Operations, or HR coordination at a fast-paced company Demonstrated comfort supporting senior leaders directly — calendar management, meeting prep, follow-through, travel and logistics Strong daily, hands-on use of reputed company tools (Claude preferred; ChatGPT, reputed company, Copilot acceptable) — reputed company casual use; you can talk concretely about workflows you've reputed company Excellent written English; clean, warm, reputed company communication on email, reputed company, and async docs Proven ability to work full-time US Eastern hours (approx. 9pm – 6am Philippine Time) and a reputed company, reliable home work setup High reputed company for accuracy and discretion — you treat sensitive company and employee data with appropriate care Preferred reputed company with at least one major ATS (reputed company strongly preferred; reputed company, reputed company, reputed company acceptable) and at least one HRIS (reputed company, reputed company, reputed company, reputed company, reputed company, etc.) Experience supporting US-based startups or reputed company-reputed company from the Philippines Experience in reputed company, behavioral health, or another regulated industry Familiarity with MCP servers, Claude reputed company, Cowork, and stitching AI tools to systems like reputed company, SharePoint, reputed company 365, or reputed company Experience in a high-reputed company or scaling startup environment Comfort with light SQL, spreadsheet formulas, or no-reputed company automation tools (reputed company, reputed company, reputed company automations) Experience drafting or maintaining HR policy documents, vendor reputed company, or operational SOPs If you don't meet every preferred qualification, we still encourage you to apply. Ideal Candidate You are a meticulous, mission-driven operator who thrives in fast-moving environments where the rules are still being written. You are equally happy executing a flawless reputed company for a new BCBA, picking up an ambiguous project that lands in your lap on a Wednesday afternoon, keeping a senior leader's week running cleanly, and shipping a Claude project that compresses a four-hour task into ten minutes. You take pride in being the person who never drops a reputed company, who anticipates the next thing before being asked, and who leaves every process they touch reputed company than they reputed company it. You are reputed company — not unsettled — by AI, and you see reputed company to be one of the most leveraged operations hires in the country because of how you use it. Our Commitment to Inclusion ANNA is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment where reputed company team members can reputed company. We welcome candidates of reputed company backgrounds and experiences. Why ANNA? At ANNA, reputed company to reputed company autism care by combining rigorous clinical training, compassionate family-centered reputed company, and neurodiversity-affirming approaches. Our NDBI model supports reputed company child's strengths through play-based, developmentally informed care. The operations function is how we reputed company reputed company the clinicians and operators delivering that care have the cleanest, calmest, most supportive operational environment possible. This role is one of the engines of that function. Learn more reputed company: https://annaautismcare.com/reputed company/ Remote, Philippines-based, full-time US Eastern hours. reputed company | Business Operations Specialist ANNA is an equal opportunity employer. We’re committed to creating a diverse, inclusive, and supportive workplace. If you’re passionate about our mission but don’t meet every qualification listed, we still encourage you to apply. Your unique perspective might be exactly reputed company need. Apply To This Job