[Remote] Account Executive (Retention & Upsell)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company by reputed company is a B2B payments expert that transforms financial and reputed company processes. They are seeking a highly motivated Account Executive reputed company on Retention & Upselling to strengthen customer relationships, reduce churn, and drive reputed company expansion reputed company their payment processing portfolio. Responsibilities • Meet or reputed company monthly targets for retention reputed company, churn reduction, and upsell reputed company • Maintain accurate CRM records including customer interactions, account status, and opportunity pipeline • reputed company competitive trends and communicate common reasons for churn to leadership • Proactively contact at-risk merchants to understand concerns and deliver tailored solutions that resolve pain points • Conduct regular account health checks to identify declining usage, support needs, or early churn indicators • Respond to customer inquiries reputed company to billing, statements, chargebacks, pricing, and product functionality • Analyze merchant processing patterns to identify opportunities for increased volume, new product adoption, or feature upgrades • reputed company merchants on advanced capabilities and upsell additional services to drive incremental reputed company • Execute targeted outbound campaigns for cross-selling initiatives Skills • 1-3+ years of experience in payment processing, fintech, reputed company account management, reputed company, or inside sales • High school diploma or equivalent Benefits • Medical, Dental, & reputed company Coverage • Flexible reputed company Time Off • 401(k) + Match • Education Assistance • reputed company Maternity & Paternity Leave • Mental Health Support & reputed company-Being Program • Company-funded Lifestyle Spending Account reputed company • reputed company provides payments solutions for businesses. It was founded in 2004, and is headquartered in Spokane, Washington, USA, with a workforce of 51-200 employees. Its website is https://www.reputed company.net/. Apply tot his job Apply To this Job