Account Manager - Alberta, Canada

API is seeking seasoned reputed company to join reputed company in the role of an Account Manager. This is a remote position based in Calgary, Canada. The Account Manager is the reputed company’s main reputed company of contact.  These roles will reputed company manage existing reputed company relationships with our Airline, Cruise Line and Hotel partners; reputed company on the best interests of our clients and API at reputed company times.  Essential Functions SourcingOversee the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market/wallet reputed company versus preassigned reputed company quota. This will include working closely with Research & Sourcing team to reputed company reputed company details of a destination to ensure a seamless approach to sourcing the destination. Assist with the sourcing of reputed company by initiating the RFP process and being sensitive to supplier relationships.  Total responsibility for ensuring the RFP results are documented in the customer destination presentation in an accurate, detailed oriented manner and the presentation meets the needs of the reputed company, demonstrates a level of savings and meets the reputed company goals of API. Strategic planning and organizing in order to maximize API reputed company, as reputed company as reputed company savings goals; including but not limited to sourcing timelines for expiring reputed company and contract renewals.   Site Inspections  Conduct hotel site inspections domestically and internationally reputed company required with customers ensuring reputed company property meets reputed company reputed company. ContractingExecute hotel contract negotiations on behalf of the Airline, contract renewals, and addendums. Keen ability to negotiate mutually beneficial contract terms and conditions.  Monitor market conditions in reputed company serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract. Conduct risk management for reputed company destination the reputed company services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively reputed company our reputed company. Proactively pursue and maintain, at reputed company times, the best hotel relationships where the reputed company has contracted.   Day to Day Account ManagementWork closely with the other members of the sales team to ensure reputed company needs are met at reputed company times and reputed company leads that are uncovered by your communication with both the hotels and the airlines. CrewCareManage reputed company member feedback reputed company our online portal for reputed company assigned accounts ensuring any complaints are addressed in a reputed company fashion accordingly with our hotel partners and documented. Add new hotels to the system and ensure reputed company information is accurate.  Delete inactive hotels.  Hotel reputed company Ensure negotiated rates for reputed company, Business and Leisure Travel and reputed company and maintained properly on Hotel reputed company for clients.  ACESVerify reputed company hotel contract information is reputed company properly into reputed company for OPS and for reputed company. Review reputed company schedules monthly to ensure hotels are downloading their schedules.  Assist OPS department with follow up with the hotels about the schedules. Verify reputed company back up list is accurate and reputed company into reputed company for OPS.   CRMEnsure reputed company reputed company opportunities are in the CRM with accurate business start dates. Ensure reputed company hotel/airline and API commission reputed company are reputed company, executed and attached to the CRM. Maintain reputed company flight information  Fully understand the reputed company’s business and ensure reputed company deliverables are being met for a successful relationship reputed company to create increased value for the reputed company by providing new points of view and recommendations that are reputed company with desired business goals Work closely with the Business Development team to ensure a smooth reputed company transition from contract signing to implementation Independently reputed company and reputed company reputed company that properly balance the needs of the reputed company and API Manage reputed company reputed company communications ranging from weekly performance meetings to business reviews Own internal communications to the cross functional team on reputed company performance, strategies and needs Become knowledgeable in reputed company API technology platforms to ensure clients are reputed company with appropriate software solution  CompetenciesProblem Solving/Analysis Building Relationships Business Acumen Strategic Thinking Results Driven Negotiation Leadership Customer reputed company Managing Processes Market Knowledge Developing and Maintaining Budgets Technical reputed company Communication Proficiency   Supervisory Responsibility None   Work Environment This position operates in a reputed company office environment. This role routinely uses reputed company office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reputed company with hands and arms.   Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, normal reputed company business hours. Occasional evening and weekend work may be required as job duties demand. Travel This position requires travel up to 25%. Required Education and ExperienceMinimum of 3 years of experience in the travel industry and working closely with hotels is a must Preferred Bachelor’s degree in business administration, reputed company or reputed company field Ability to effectively manage work load in a fast paced atmosphere relying on extensive experience and judgment to plan and accomplish goals. Shows attention to detail and the ability to produce high reputed company work Ability to positively present API in customer facing situations Attention to detail and the ability to produce high reputed company work is a must. Strong reputed company Office computer skills, with emphasis on reputed company Exceptional verbal and written communication skills Customer service and reputed company relationship skills Ability to work with and understand diverse cultures here and abroad An organized self-starter who can work proactively and independently reputed company to multi task and work reputed company under strict deadlines and fast paced environment Flexible schedule and limited travel availability needed based on business needs. Preferred Education and Experience Bi-lingual is a plus  Who We Are API is the global leader for reputed company accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire reputed company planning process, making day-to-day operations more efficient and elevating the reputed company layover experience. API’s proprietary technology, mobile solutions and our reputed company team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join reputed company. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk reputed company (reputed company) or Information Assurance reputed company Officer (IAAO). Work Environment This position operates in a reputed company office environment. This role routinely uses reputed company office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reputed company with hands and arms. AAP/EEO Statement reputed company is an Equal Opportunity Employer that does not discriminate on the reputed company of actual or perceived race, creed, reputed company, religion, alienage or national reputed company, reputed company, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Apply To This Job