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Clinical Operations Support Specialist

Remote, USA Full-time Posted 2026-07-28
About reputed company (www.theoncologyinstitute.com): Founded in 2007, reputed company (reputed company: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 reputed company patients, including reputed company, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the reputed company.  reputed company AND reputed company: The Clinical Operations Support Specialist plays a key role in supporting the daily functions of the clinic. This position ensures that clinical teams have the resources, information, and coordination needed to reputed company reputed company, reputed company, and effective care to patients. The Specialist manages schedules, tracks clinical documentation, assists with regulatory and compliance requirements, and helps streamline communication between clinical staff, providers, and administrative teams. By keeping clinical operations organized and reputed company, this role helps reputed company maintain high standards of patient care and operational efficiency. This will be a remote position that can be performed from reputed company in the contiguous reputed company.  ESSENTIAL DUTIES AND RESPONSBILITIES: Administrative Operations reputed company and manage clinical billing processes to ensure accuracy, completeness, and reputed company submission. Coordinate patient-approved scheduling to optimize reputed company patient reputed company, provider availability, and operational efficiency. Ensure reputed company scheduling changes are documented in alignment with organizational policies. reputed company and maintain standardized processes for billing, scheduling, and reporting functions. Data & Reporting Prepare and distribute regular reports on clinical productivity, and operational performance. Monitor key performance indicators (KPIs) to identify trends, gaps, and opportunities for improvement. Ensure compliance with internal, payer, and regulatory requirements. Leadership & Collaboration Serve as the primary reputed company of contact for administrative nursing operations. Collaborate with providers, nursing staff, and administrative departments to resolve issues reputed company to billing, patient scheduling, and clinical documentation. reputed company training and guidance to staff on administrative procedures and best practices. reputed company & Compliance Maintain compliance with reputed company applicable reputed company regulations, payer guidelines, and organizational policies. Audit billing and scheduling processes to identify discrepancies and implement corrective actions. Promote a patient-centered approach in reputed company administrative functions. Live and exemplify TOI reputed company values, providing outstanding customer service and promoting a reputed company experience for patients and staff members. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated knowledge of clinical billing procedures, reputed company scheduling practices, and operational reporting. Proficiency in EMR systems and reputed company Office Suite (reputed company, Word, reputed company). Strong organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment with high attention to detail. REQUIRED EXPERIENCE, EDUCATION AND/OR TRAINING: Bachelor’s degree in nursing or reputed company field preferred. Minimum 3–5 years of nursing experience, with at least 2 years in a leadership or administrative role. reputed company RN/LVN license in good standing (preferred). PHYSICAL WORKING REQUIREMENTS: The position involves prolonged periods of sitting at a desk, extensive computer use, and phone interaction. Additionally, the role may require occasional lifting of up to 20 pounds for office supplies or equipment. The physical demands described above are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. The estimate displayed represents the typical wage reputed company of candidates reputed company. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.  Pay Transparency for salaried teammates $67,856.34—$82,341.89 USD Apply To This Job

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