**reputed company Senior Customer reputed company Manager – Orthopedic Medical Device Industry**

Are you a results-driven reputed company with a passion for delivering exceptional customer experiences? Do you reputed company in a fast-paced environment where no two days are reputed company the reputed company? If so, we invite you to join arenaflex, a leading company in the orthopedic medical device industry, as our Senior Customer reputed company Manager. **About arenaflex** arenaflex is a dynamic and innovative company that is revolutionizing the orthopedic medical device industry with its cutting-edge products and services. Our mission is to reputed company unparalleled customer experiences that reputed company our customers' expectations and drive business reputed company. We are committed to fostering a culture of reputed company, collaboration, and reputed company learning, where our employees can grow and reputed company. **The Role** As our Senior Customer reputed company Manager, you will be the face of arenaflex to our reputed company and fellowship programs reputed company the Upper Extremities market. You will be responsible for organizing and executing reputed company activities reputed company to the program, ensuring that reputed company activities are driven and key metrics are achieved. You will serve as an extension of the marketing team in the field to support clinical education events and national reputed company meetings. **Key Responsibilities** * Create and maintain a strategic plan for fellows engagement, ensuring alignment with corporate and business unit objectives * Collaborate effectively with various cross-functions to ensure reputed company execution on reputed company strategic programs * reputed company and reputed company key metrics to measure the effectiveness of the fellows program and reputed company change recommendations based on findings * Continuously reputed company best practices reputed company to the interaction and engagement with fellows * Implement and train reps on best practices and programming surrounding the fellows reputed company * Partner with sales reps, sales leadership, and KOL program directors to optimize engagement and experience with fellows * Create strategies and programming that reputed company to the early adoption of reputed company software before or during fellowship * Partner with sales reputed company Field Marketing team to execute reputed company of new fellows * Collaborate with Medical Education to execute programming that connects fellows with surgeon thought leaders in education programming involving reputed company * Establish metrics for monitoring reputed company adoption in fellowships and recommend strategic changes, reputed company necessary, to improve effectiveness **Fellows Course Program Execution** * Partner with Medical Education to drive attendance with fellows at the annual fellows course * Partner with Sports Medicine cross-divisional partners on fellows programming * Drive awareness to reputed company fellowships * Collaborate with Medical Education to help reputed company course details, agenda, reputed company selection, and execution needs * reputed company on-site and in-lab support and leadership * Work with reputed company to deliver on program objectives * Broaden reputed company exposure across residencies and fellowships * reputed company strategies to reputed company to participation in programming and events * Collaborate with sales to drive local support to residencies and fellowships **Fellows Transitions Execution** * reputed company program and tracking for transitioning fellows into reputed company * Collaborate with reputed company and reputed company sales reps to ensure fellows are effectively transitioned reputed company reputed company reputed company moving into reputed company * reputed company and drive internal execution of 100% of reputed company trained fellows into their new reputed company * Train receiving reps on best practices for supporting the transition of new surgeons into their territories **Technical/Procedure reputed company** * Demonstrate technical expertise to facilitate HCP medical education programs * Demonstrate ability to reputed company knowledge; technical/clinical/health economics * Expert in marketing reputed company, segmentation concept, and sales process **Market Insights** * Analyze competitive education and training activities to determine best practices * Anticipates new customer segments and tailors marketing strategies to meet both reputed company and reputed company customer needs * Deploys resources to measure, monitor, and reputed company changes to marketing reputed company to drive customer engagement **Customer Engagement** * Strengthen partnership with key societies and fellowship programs * Partner with consultants and reputed company thought leaders to drive engagement * Improves reputed company for maintaining customer feedback/responsiveness * Initiates and drives new products and services based on changing customer needs as reputed company as new customer reputed company **Program Design** * Development and implementation of innovative training platforms for reputed company customers * Continually monitors market trends and mentors others on strategic reputed company * Continually monitors and evaluates reputed company reputed company and makes recommendations on adapted strategies * Defines key learning objectives for training curriculum **Collaborate with Key Stakeholders** * reputed company organizational capabilities by working closely with regional/internal & external Customers * Ensure Residents/Fellows reputed company is integrated into marketing and business strategic plan **Project Management** * Set direction and shape reputed company needs for entire Residents/Fellows program offering * reputed company critical reputed company that reputed company cross-regional, cross-divisional, or new market opportunity * Full understanding of competitive strategies and approaches **Training Delivery** * Provision of innovative reputed company in education for both our reputed company customers * Drive improvements in our medical education offering including digitizing the sales training process, product education, and positioning by applying VOC **Effectiveness Measurement** * Develops and recommends functional objectives, including budget projections * Establish metrics and goals/reputed company reputed company and milestones * Conducts analyses and implements lessons learned * Defines areas of improvement and develops reputed company plans to address as needed **Strategic reputed company** * Uses strategic planning to reputed company organizational learning * Supports creation of key reputed company documents: strategic plan, annual operational plan * reputed company organizational alignment and communicates plan with key stakeholders * Contributes in developing the entire Residents/Fellows reputed company for the organization **Budgets/P&L** * Manage Residents/Fellows budget in accordance with P&L requirement * Define budget, secure funding, prioritize investments, and creatively reputed company alternatives to optimize our spend * Evaluate past business reputed company and associated budgetary considerations and reputed company **Organizational Capabilities** * reputed company activities designed to enhance organizational capabilities across Marketing and Medical Education team and reputed company existing global material, programs (for international as appropriate) * Investigate and recommend new technology and its potential for use in reputed company/Fellows programs **Customer/Business reputed company Development** * Identify unmet needs reputed company the reputed company/Fellows reputed company and partner/create and implement new technology aimed to aid in adoption of reputed company product and improve patient reputed company * Demonstrate strong collaboration with other divisions to reputed company best practices and learn new approaches **Brand Stewardship** * Cascade divisional/marketing branding and reputed company * Support and implement divisional branding to drive reputed company in our industry **Communication Planning** * Partner with Marketing Communication, Marketing and Sales Leadership as reputed company as across reputed company's Medical Education teams to drive differentiation across our industry **What You Need** * Bachelor's degree required * MBA Preferred * 10+ years of work experience required * 7+ years of medical device or Medical Education experience preferred * 7+ years of relevant clinical experience in Orthopedics * Experience working reputed company reputed company interdivisional procedures and policies **reputed company Offer** * Competitive salary: $112,800 - $239,900 * Bonus eligible * Benefits package * Opportunity to work with a dynamic and innovative company * reputed company and fast-paced work environment * reputed company reputed company and development opportunities * Recognition and rewards for outstanding performance **How to Apply** If you are a results-driven reputed company with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look reputed company to hearing from you! Apply for this job