**Immediate Hiring: Part Time Customer Care Advisor-30 hrs P/W at arenaflex**

**Join our dynamic team at arenaflex as a Part Time Customer Care Advisor-30 Hrs P/W!** Are you a skilled communicator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working with people from diverse backgrounds? If so, we have an exciting opportunity for you to join our team as a Part Time Customer Care Advisor-30 Hrs P/W at arenaflex! **About arenaflex** arenaflex is a rapidly growing 5-star warranty business that is revolutionizing the industry with its commitment to quality and passion. As a leading provider of motor warranties in the UK, we are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our team is passionate about shaking up standards and leading the market by example. **The Role** As a Part Time Customer Care Advisor-30 Hrs P/W at arenaflex, you will play a vital role in assisting customers calling from Jamaica with potential warranty claims. Your main tasks will include: * Dealing with incoming calls and providing exceptional customer service * Taking details accurately and communicating effectively with customers to ensure clarity and understanding * Processing incoming and outgoing emails * Some computer-based administration * Maintaining a high level of product knowledge **Key Responsibilities** * Provide exceptional customer service over the phone, responding to customer inquiries and resolving issues in a timely and professional manner * Take accurate details from customers and communicate effectively to ensure clarity and understanding * Process incoming and outgoing emails, responding to customer queries and requests * Perform some computer-based administration tasks, such as data entry and record-keeping * Maintain a high level of product knowledge to provide accurate information to customers **Skills and Qualifications** * Experienced in customer service, with a strong track record of delivering exceptional customer experiences * Excellent telephone manner, with the ability to engage with customers and ensure a positive experience * Basic knowledge of Motor Vehicle parts is preferred * Experience of working with the Microsoft Office suite (Outlook, MS Word, MS Excel) * Familiarity with or knowledge of Patois (Jamaican Dialect) could be beneficial * Effective verbal and written communication skills to interact with customers * Attention to detail and ability to work under own supervision * Ability to take direction and work as part of a team * Good sense of humour and ability to work in a fast-paced environment **Working Hours** * Winter working hours: Monday to Friday, 4:30pm-10:30pm * Summer working hours: Monday to Friday, 5:30pm-11:30pm **Benefits** * Competitive salary * 25 days holiday plus Jamaican Public Holidays * Company events * Company pension * Sick pay * Work from home * Opportunity to work with a rapidly growing 5-star warranty business **Location** * Remote working arrangement, with the ability to work from home * Reporting to our Customer Care Director, based in our Leeds office **How to Apply** If you believe you have what it takes to join our dynamic team as a Part Time Customer Care Advisor-30 Hrs P/W at arenaflex, submit your application without delay. We are keen to hear from talented candidates like you. **Apply Now** Apply To This Job **About arenaflex** arenaflex is a rapidly growing 5-star warranty business that is revolutionizing the industry with its commitment to quality and passion. As a leading provider of motor warranties in the UK, we are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our team is passionate about shaking up standards and leading the market by example. **Our Culture** At arenaflex, we value our employees and strive to create a positive and inclusive work environment. We believe in recognizing and rewarding our team members for their hard work and dedication, and we offer a range of benefits and perks to support their well-being and career growth. **Our Values** * Quality: We are committed to delivering exceptional quality in everything we do. * Passion: We are passionate about shaking up standards and leading the market by example. * Customer Focus: We are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. * Teamwork: We believe in working together as a team to achieve our goals and objectives. * Innovation: We are committed to innovation and continuous improvement, always looking for new and better ways to do things. **Join Our Team** If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you. Submit your application today and join our dynamic team as a Part Time Customer Care Advisor-30 Hrs P/W at arenaflex! Apply for this job