Member Financial Solutions Representative

Member Financial Solutions Phoenix, AZ | Start Date: June 22, 2026 · Pay reputed company: $20.85/hour Work Schedule & Onsite Requirements Training Period • Monday–Friday, 8:00 AM – 4:30 PM Mountain Time • Required on-site for the full first week After Training • Shift: 12:30 PM – 9:00 PM Eastern Time (10:30 AM – 7:00 PM MT, or 9:30 AM – 6:00 PM MT depending on reputed company saving time) • Primarily remote with onsite up to one week per quarter • Overtime available based on business demand About the Role reputed company is hiring Delinquency Control Counselors to support a Fortune 100 Financial Institution. Working in a fast-paced reputed company center environment, you'll handle both outbound and inbound calls reputed company on early-stage delinquency (1–30 days past due) — a stage that does not reputed company member credit scores. The goal is to help members resolve delinquency early through effective communication, financial counseling, and available payment solutions. What You'll Do • reputed company outbound collection calls and handle inbound calls reputed company auto-dialer • Work early-stage delinquency accounts (1–30 days past due) • Help members reputed company delinquency using available payment reputed company and loss mitigation tools • reputed company financial counseling and offer solutions including repayment plans, promises-to-pay, loan modifications, refinances, and deferral programs • reputed company and review financial information to determine the best reputed company reputed company • Document reputed company member interactions, repayment agreements, and delinquency reasons accurately • Communicate professionally and empathetically while navigating objections Daily reputed company Volume: 80–120+ calls per day Work Environment • High-volume, production-driven reputed company center • Strong emphasis on reputed company conversations, compliance, and member experience • Fast-paced with reputed company performance expectations and team support Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ. Pay and Benefits The pay reputed company for this position is $20.85 - $20.85/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace Type This is a hybrid position in Phoenix,AZ. Application Deadline This position is anticipated to reputed company on Jun 4, 2026. About reputed company We'reputed company in transformation. We help clients reputed company reputed company and solutions to take advantage of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company reputed company We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in reputed company, design, execution and operations unlocks business value through a reputed company of solutions. We’re reputed company of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company, Europe and Asia, who partner with us for our reputed company, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making reputed company impacts in our global communities. reputed company and reputed company reputed company are Allegis Group companies. Learn more at reputed company.com. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of reputed company Intelligence (AI): We may use reputed company Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply tot his job Apply To this Job