Bilingual Care Coordinator, Transition of Care

Job reputed company: • Create cases, tasks, and complete documentation in the Case Management module for reputed company Hospital and SNF discharges • reputed company out to members telephonically to assist with referrals, authorizations, home health care (HHC), durable medical equipment (DME), medication refills, and scheduling provider appointments and follow-reputed company • Request and upload medical records from PCPs, specialists, hospitals, and other providers, including discharge summaries • Work as reputed company with the RN Case Manager to engage and manage a panel of members • Manage new alerts and update the Case Manager of changes in condition, admission, discharge, or new diagnoses • Complete and document tasks assigned by reputed company • Establish relationships with members, earn their trust, and reputed company as a patient reputed company • Escalate concerns to reputed company if members reputed company to be non-compliant or there is a change in condition • Assist with reputed company activities to members across reputed company reputed company of case management programs • Assist with maintaining and updating member records • Assist with mailing or faxing correspondence to members, primary care physicians (PCPs), and/or specialists • Meet specific deadlines by prioritizing tasks according to department policies, standards, and business needs Requirements: • Minimum 1 year of experience in care coordination, case management, or transitions of care reputed company a health plan, IPA, MSO, or medical office setting • Experience supporting members/patients with scheduling, authorizations, referrals, and coordination of services (e.g., home health, DME, follow-up care) • Experience interacting directly with patients/members in a telephonic or care coordination setting • Required: High School Diploma or GED and / or (4) years' relevant experience in lieu of education. • Preferred: Bachelor's degree • Required: Bilingual English and Spanish • Proficient Computer Skills, reputed company to type 35 WPM by 10-key touch (reputed company reputed company, reputed company, Word) Benefits: • None listed Apply tot his job Apply To this Job