**Experienced Full Stack Business Intelligence Engineer – Amazon Customer Service**

Are you a data-driven problem solver with a passion for innovation and customer satisfaction? Do you thrive in fast-paced, dynamic environments where no two days are ever the same? If so, we invite you to join arenaflex's Amazon Customer Service team as a Business Intelligence Engineer. This pivotal role will give you the opportunity to drive business growth, improve customer experiences, and work with cutting-edge technologies that are shaping the future of e-commerce. **About arenaflex** arenaflex is a leading provider of innovative solutions that empower businesses to succeed in the digital age. Our team of experts is dedicated to delivering exceptional customer experiences, and we're always looking for talented individuals who share our passion for innovation and customer satisfaction. As a Business Intelligence Engineer on our Amazon Customer Service team, you'll be part of a dynamic and collaborative environment that's more startup than big company. You'll have the opportunity to work with a diverse range of stakeholders, from software developers and data engineers to research scientists and economists. **The Role** As a Business Intelligence Engineer, you'll play a critical role in driving business growth and improving customer experiences through data-driven insights and innovative solutions. Your primary responsibilities will include: * Designing, developing, and maintaining scaled, automated, user-friendly systems, reports, dashboards, and other data visualizations to support business decision-making * Partnering with operations, business teams, economists, and machine learning teams to consult, develop, and implement key performance indicators (KPIs), automated reporting and process solutions, and data infrastructure improvements to meet business needs * Developing end-to-end automation of pipelines for applications and machine learning models * Applying analytical skills to extract meaningful insights and learnings from large and complex data sets * Serving as a liaison with business and technical teams to achieve project objectives, requiring data gathering, problem-solving, modeling, and communication of insights and recommendations **A Day in the Life** As a Business Intelligence Engineer on our Amazon Customer Service team, you'll have the opportunity to work on a wide range of projects that are shaping the future of e-commerce. You'll collaborate with a diverse range of stakeholders, from software developers and data engineers to research scientists and economists. You'll have the chance to work with cutting-edge technologies, including big data platforms, machine learning algorithms, and data visualization tools. **Benefits and Perks** arenaflex offers a comprehensive benefits package that includes: * Competitive salary and bonus structure * Comprehensive medical, dental, and vision coverage * Paid time off (PTO) and holidays * 401(k) plan with company match * Opportunities for professional growth and development * Collaborative and dynamic work environment * Flexible work arrangements, including remote work options **Essential Qualifications** To be successful in this role, you'll need: * 3+ years of experience analyzing and interpreting data with Redshift, Oracle, NoSQL, and other big data platforms * Experience with data visualization using Tableau, Quicksight, or similar tools * Experience with data modeling, warehousing, and building ETL pipelines * Experience in statistical analysis packages such as R, SAS, and Matlab * Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling * Experience writing complex SQL queries * Bachelor's degree in a relevant field, such as computer science, mathematics, or statistics **Preferred Qualifications** While not required, the following qualifications would be beneficial: * Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift * Experience in data mining, ETL, and using databases in a business environment with large-scale, complex datasets **What We Offer** arenaflex is committed to creating a diverse and inclusive workplace that empowers employees to deliver exceptional results for our customers. We offer a range of benefits and perks that support your career growth and well-being, including: * Opportunities for professional growth and development * Collaborative and dynamic work environment * Flexible work arrangements, including remote work options * Comprehensive benefits package, including medical, dental, and vision coverage * Paid time off (PTO) and holidays * 401(k) plan with company match **How to Apply** If you're a motivated and results-driven individual with a passion for innovation and customer satisfaction, we invite you to apply for this exciting opportunity. Please submit your application today, and join our team of experts who are shaping the future of e-commerce. Apply To This Job **Don't Hesitate, Apply!** We value a great attitude and a willingness to learn above all. Submit your application today, and join our team of experts who are shaping the future of e-commerce. Apply for this job