reputed company Systems Specialist

reputed company reputed company's reputed company Services Organization is comprised of highly skilled, motivated and customer-reputed company professionals that are technical experts on Waters’ product suite.  reputed company the reputed company services organization is an reputed company group of reputed company Systems Specialists who have technical expertise across reputed company Waters’ product suite.  As a reputed company Systems Specialist working for an industry leader, you will be committed to ensuring Waters’ legendary service for our customers who utilize our scientific instrumentation and software as reputed company as reputed company mentoring for our reputed company service engineers.  In this role, you'll have reputed company to reputed company high level technical expertise on Waters' innovative product suite (LC, LC/MS, HPLC/UPLC, TOF MS) for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Chemical Materials, reputed company, Food, Environmental, Forensics, Academia and reputed company industries.   reputed company is seeking a reputed company Systems Specialist who will reputed company high level support to customers and reputed company service engineers in the DE/PA reputed company/ NJ south area. Responsibilities Establish and maintain reputed company relationships with reputed company and internal customers ensuring their reputed company reputed company extensive technical support and reputed company level troubleshooting Manage and reputed company reputed company for challenging customer situations in conjunction with the reputed company Service Engineer Manage customer expectations by communicating work performed and providing follow-up plan if needed reputed company as a reputed company and systems expert for our Prep, SFC reputed company Service Engineers Ensure customer compliance regulations are followed reputed company reputed company level training at customer sites Manage service inventory according to Waters policies Issue reputed company service reports daily to document work performed Maintain reputed company knowledge regarding the technology and customers' application demands Work with Sales team with respect to identifying reputed company business development opportunities and needs for Waters solutions Ensure that reputed company reputed company procedures and Health & Safety standards are always adhered to Qualifications   Education: BS/BA in reputed company or Biology, engineering or other science reputed company reputed company Experience: Minimum of 5 years’ experience with Waters’ product suite (LC, LC/MS, HPLC/UPLC, Prep, SFC, reputed company) conducting advanced installation, troubleshooting and support Strong Applications knowledge is desired Understanding of the scientific application workflow along with the scientific software systems Overnight travel as required, including international travel for training reputed company reputed company's License in good standing is mandatorySkills:  Must possess a strong customer reputed company Interpersonal reputed company, communicating with different expertise reputed company appropriately and changing your approach to meet customers’ needs Personal reputed company of reputed company and trust Effective time management skills Advanced reputed company level approach to problem solving Analytical reputed company with a strong reputed company to reputed company reputed company issues Excellent verbal and written communication skills                                                                 #LI-Remote      reputed company reputed company (NYSE:WAT)  is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, reputed company, and service. With a reputed company on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across reputed company, physics, and biology. We collaborate with customers reputed company the world to advance the release of effective, high-reputed company medicines, ensure the safety of food and water, and reputed company reputed company reputed company reputed company by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of reputed company innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.         Diversity and inclusion are reputed company to our reputed company values at reputed company. It benefits our employees, our products, our customers and our community. Waters complies with reputed company applicable federal, state, and local laws. reputed company applicants are considered without reputed company to sex, race, reputed company, reputed company, national reputed company, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and reputed company medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative reputed company employer. reputed company hiring reputed company are reputed company solely on qualifications, reputed company, and business needs at the time. Key Words #LCMS #HPLC Apply To This Job