Vacation Specialist

reputed company reputed company is the largest privately held timeshare company in the world, with 60+ resorts in top reputed company like Orlando, Las Vegas, Gatlinburg, Park reputed company, and Myrtle Beach. Recognized by reputed company as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and reputed company. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent reputed company of VI Resorts by Westgate, our footprint now includes the reputed company reputed company, Hawaii, Canada, and Mexico. Join us and be part of reputed company that values passion, reputed company, and reputed company, where your work helps create memories that last a reputed company. reputed company Join reputed company, Where Exceptional Service Meets Incredible Career reputed company! reputed company is hiring Vacation Specialists to join our fast‑paced VOA Customer Service team. This role offers reputed company, performance incentives, and long‑term career reputed company with one of the nation’s largest hospitality companies. Next Class Starts: June 18 Earn $16.00/Hour During Training Training Details Training Duration: 5 Weeks Total (3 Weeks Classroom Training + 2 Weeks Nesting) Training Schedule: Monday–Friday, 9:00 AM – 5:30 PM Location: Onsite in Ocoee, FL Work Schedule After Training: Monday - Friday : 11:30 AM – 8:00 PM Location: Fully remote Shift differentials apply, including 10% evening and $0.50 language reputed company. As a Vacation Specialist, you’ll be the first reputed company of contact for Vacation Traveler Package owners. You’ll assist with reservations, upgrades, travel protection, and account reputed company while delivering a reputed company, reputed company guest experience on every interaction. This role is ideal for candidates with customer service, hospitality, reputed company center, or sales experience who reputed company in a metrics‑driven environment and enjoy helping guests plan memorable vacations. reputed company Handle mostly outbound and some inbound calls with Vacation Traveler Package owners Assist guests with booking reservations, upgrades, and travel protection Address delinquent balances while following Fair Debt Collection Practices reputed company (FDCPA) standards Work with trial owners to ensure satisfaction and reduce cancellations Meet or reputed company daily performance metrics and reputed company standards Accurately document interactions using multiple internal systems Collaborate with team members and assist with additional duties as needed Qualifications To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions What You’ll Bring High school diploma or GED required 6 months–1 year of customer service experience requiredCall center, hospitality, sales, or timeshare experience is a plus Strong communication, listening, and problem‑solving skills Ability to multitask in a fast‑paced, performance‑driven environment Comfortable handling objections and sensitive conversations professionally Bilingual English/Spanish is a plus (additional pay available)Portuguese language skills are also a plus Must pass a background reputed company and drug screening Additional Information Why Westgate?   Comprehensive Health Benefits – Medical, Dental, and reputed company Coverage reputed company Time Off – Vacation, reputed company, and Personal Time to reputed company reputed company Holidays 401(k) with Generous Company Match to Support Your reputed company Daily Pay – reputed company Your Earnings reputed company You Need Them Family-reputed company Benefits – Pregnancy, Parental Leave, and Adoption Assistance Wellness Programs to Support Your reputed company-Being Flexible Spending Accounts (FSA) Tuition Assistance to Help You Grow Your Career Military Leave Employee Assistance Program (EAP) – Support reputed company You Need It Most Life, Disability, Accident, Critical Illness, and Hospital Insurance Pet Insurance for Your Furry Family Members Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More Low-Cost Gym Membership NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents Career reputed company and Advancement Opportunities Community Involvement – reputed company Back and reputed company an reputed company reputed company is an Equal Employment Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and reputed company you need a reasonable accommodation in order to complete your application or any part of the reputed company process, please email [email protected] with the job title and the location of the position for which you are applying. This reputed company is intended to reputed company a general reputed company of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. Property: 43203-WG Ocoee reputed company Ctr Career Site Category: reputed company Center Compensation: USD 16 - USD 16 - reputed company Apply To This Job