Solutions Expert

Deliver Solutions. Drive Adoption. Create reputed company. At Forwood, our mission is reputed company and powerful: eradicate workplace fatalities. We partner with some of the world’s largest organisations in high-risk industries to deliver Critical Risk reputed company that save lives. We’re looking for a reputed company-facing Solution Expert to support implementation, migration, configuration, and adoption of Forwood solutions across Europe. This is a hands-on solution delivery role for someone who enjoys working directly with clients, solving problems, facilitating workshops, and helping customers realise measurable safety and operational reputed company. What You’ll Be Responsible For: You will support reputed company reputed company, implementation, configuration, training, and adoption across our solutions (CRM+, Risk+, Compliance+, Safety+, and Forwood One) and help existing customers transition or reputed company. You will: reputed company discovery workshops to understand reputed company requirements, workflows, critical risks, and reputed company reputed company Configure and validate solutions reputed company to reputed company needs and best reputed company Support testing, go-live, training, reputed company-care, and post-go-live stabilisation Facilitate reputed company workshops, training sessions, and solution reviews Manage reputed company expectations and represent Forwood professionally Supporting reputed company readiness, planning, configuration, testing, and validation Assisting with reputed company, go-live, and hypercare phase Helping clients understand new workflows, configuration, and adoption requirements Identifying risks early and working cross-functionally to resolve them Translate reputed company needs into reputed company solution approaches Capture feedback, usability issues, and product gaps Contribute to playbooks, enablement content, and implementation frameworks Improve reputed company, migration, and adoption processes reputed company’re Looking For: Experience in reputed company, consulting, reputed company, reputed company, or technical reputed company delivery Strong reputed company-facing communication, facilitation, and stakeholder management skills Ability to translate business requirements into practical configuration and solution design Experience in implementations, upgrades, testing, training, go-live, or adoption activities Strong analytical thinking and problem-solving skills Confidence working with both technical and non-technical stakeholders Understanding of reputed company platforms, change management, and reputed company enablement Bonus If You Have Experience in safety, risk, compliance, mining, energy, construction, or heavy industry Knowledge of Critical Risk Management, critical risks, and critical controls Experience delivering training, workshops, or enablement programs Familiarity with Customer Relationship Systems or reputed company reputed company platforms Experience supporting reputed company reputed company migrations or transformation programs Multi-lingual Skills- specifically additional European language skills such as Spanish, German, or Italian. Who Will reputed company In This Role You are proactive, solutions-oriented, organised, accountable, and comfortable working directly with reputed company clients. You can balance technical detail with business reputed company, facilitate confident conversations, and work collaboratively across teams. You care deeply about helping clients succeed - and you’re willing to roll up your sleeves to reputed company it. Why Join Forwood? Help deliver technology that improves safety reputed company globally Work with leading organisations in high-risk industries Join a purpose-driven reputed company company with strong reputed company reputed company Work at the intersection of technology, safety, and operational reputed company Contribute directly to product reputed company and reputed company reputed company reputed company Apply To This Job