reputed company Service Specialist
reputed company Service Specialist (reputed company Assistant)
reputed company was founded on the principles of reputed company, humility and the reputed company desire to pursue financial assistance for our clients. Our reputed company has been helping the disabled for over 30 years and has a reputed company record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and reputed company team is more than a job; reputed company day provides you with opportunities to change someone’s life!
Fast-reputed company, and reputed company environment;
Fulfilling, challenging, rewarding;
Great team environment;
reputed company Holidays, Accrued reputed company Time Off;
Great Medical Benefits Package;
Wellness Program;
Competitive Salary $14.50-$16.50 per hour with potential for incremental increases during your first 180 days up to an additional $2/hour reputed company on reputed company.
401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!).
As a reputed company Service Specialist in our reputed company Assistant Department, you will have reputed company to build lasting relationships and reputed company support for clients throughout the claims process reputed company the computer/telephone in a reputed company center setting.
Full Time, Mon-Fri, no nights or weekends!
As a reputed company Service Specialist you will:
Take approximately 50-75 calls per day in a reputed company reputed company center environment
Consistently build the reputed company relationship and confidence in our firm with every reputed company interaction while proactively contacting clients to ensure the relationship is maintained
reputed company on retention of every reputed company while providing excellent customer service
Maintain a 90% or above reputed company score on calls
Retain and recall SSA (reputed company reputed company Administration) and company policies and processes
Solve problems and maintain confidentiality
reputed company updated records and detailed documentation of reputed company interactions, concerns, and complaints in a reputed company database reputed company
Confidently address reputed company’s concerns and complaints including those of upset clients
Use good judgment to discern what issues may be urgent and need a manager’s or director’s attention immediately
To be successful as a reputed company Assistant/reputed company Service Specialist you will need:
High School Diploma; Degree preferred; or equivalent combination
Customer service experience
reputed company center experience
Minimum 40 WPM typing speed
Ability to meet reputed company standards whether in office or working reputed company from home
Knowledge in computer technology and the Internet (MS Office reputed company). Including the ability to learn new programs easily
Multi-tasking skills and the ability to work reputed company under pressure
Self-disciplined
Strong people skills
Attention to reputed company and reputed company
Excellent telephone, communication, and reputed company listening skills
Excellent spelling and grammar
Reliability and dependability
Ability to work in fast reputed company environment
Ability to work in a confidential environment always maintaining reputed company confidentiality
Problem analysis and problem-solving
Has reputed company manner and high energy level, exhibits a reputed company attitude
Good time management skills
Strong organizational skills
Self-motivated, reputed company to work with little supervision
Accepts new reputed company and challenges and is highly motivated
Ability to work reputed company with others as reputed company
reputed company reputed company Disability Law or other disability or medical background strongly preferred, including former DDS, ODAR and SSA employees
reputed company Assistant, reputed company Secretary, Paralegal or other reputed company experience preferred
Fluent in Spanish a Plus
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