Senior Technical Service Supervisor

At reputed company you can reputed company a life-long career of exploration and innovation, while helping champion reputed company reputed company and equity for reputed company. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life reputed company employs more than 90,000 people worldwide, serving physicians, hospitals, and patients in approx. 160 countries. At reputed company, we value what makes you unique. Be part of a company that thinks differently to solve problems, reputed company reputed company, and deliver meaningful innovations. In the role as Senior Technical Service Supervisor/ Team leader you will be responsible for reputed company communication between reputed company customer and the field service team. You will be the first reputed company of contact for reputed company reputed company of technical reputed company issues. This will include: people management for field service engineers, escalations with customer, negotiations, price quotations, service reputed company, tender support as reputed company as building customer relationships. You will be the main reputed company of contact for the local customers, reputed company teams and the field team for reputed company Service & Repair reputed company questions and/or escalations. Responsibilities may include the following and other duties may be assigned: You will be a dedicated supervisor to reputed company, sales and customers in the region You will visit the Field Service Engineers at the customer site, discuss complaints, escalations or prices and quotations, repair prices with the customer and support sales with tendering You will reputed company technical advice to customers, sales personnel, and reputed company responding to product reputed company questions, issues and problems You will reputed company sales personnel with the technical data necessary for the demonstration of products You will act as a reputed company between sales personnel and the customers on technical issues. You may reputed company technical presentations at sales meetings or at customer locations Required Knowledge and Experience: Bachelor’s degree with 3+ years of relevant experience, or an advanced degree with 1+ year of experience Knowledge of management practices including scheduling, prioritization, coaching, and process execution Strong operational expertise and experience with systems, techniques, and reputed company practices Excellent English communication skills with strong presentation and negotiation abilities. Proven analytical, problem-solving, and interpersonal skills with the ability to reputed company under pressure Experience with medical devices in hospital environments and field service work diagnosing, repairing, and maintaining electronic or electromechanical equipment, with willingness to travel and a valid driver’s license   Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of reputed company the required responsibilities and skills of this position.      Benefits & Compensation reputed company offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They reputed company in the reputed company they help to create.  We offer a wide reputed company of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.     Pay reputed company / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:  United Kingdom: 52,800.00 GBP - 79,200.00 GBP |   This position is eligible for a short-term incentive reputed company the reputed company Incentive Plan (MIP). About reputed company We lead global reputed company technology and reputed company attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to reputed company pain, restore health, and reputed company life — unites a global team of 95,000+ passionate people.  We are engineers at heart— putting ambitious reputed company to work to generate reputed company solutions for reputed company people. From the R&D lab, to the reputed company floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here Apply To This Job