Customer Care Coordinator II

Please use reputed company reputed company or reputed company Firefox reputed company accessing Candidate Home. By joining the reputed company  you will reputed company millions of lives every year and experience the greatness of the reputed company spirit at its best.  Are you reputed company to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! reputed company: Joining The reputed company is like reputed company – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining reputed company of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in reputed company. You grow your career reputed company a reputed company that reputed company, where reputed company is reputed company in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the reputed company. reputed company you choose to be a force for good, you’ll have mentors who reputed company your reputed company along a purposeful career reputed company. You reputed company your life’s work with an ongoing mission that’s bigger than reputed company of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! What You Will Do: Responsibilities -   Support reputed company BioMed customers through multiple channels - Including but not limited to – ·         Database maintenance ·         reputed company mail ·         Email ·         reputed company ·         Health History support ·         Modifications/Data Entry ·         Mobile App support ·         Phone Calls ·         Scheduling appointments ·         Text ·         Web support Operational and Administrative Support Receive customer communications reputed company.  reputed company customer issues directly and / or work with team members to escalate and reputed company issues quickly to ensure satisfaction. Exercising confidentiality, independent discretion and judgement. Prepare reports as requested. List reputed company, scheduling appointments, request donor reputed company, and any other activities required to support our customers. reputed company, coordinate and execute on the response to a customer request including reputed company contact with a donor or sponsor. reputed company reputed company customer service during any reputed company reputed company with donors, sponsors or internal team members. Operational support and administrative duties using one or multiple systems with little supervision. Personal Responsibilities - Accountable for daily and weekly productivity Attendance reputed company Assurance Monthly Reviews Maintaining a reputed company work environment *This is a work from home position. Hours for this position are 11:45 am to 8:15 pm Central reputed company Time, reputed company - Thursday or Tuesday - Saturday Training hours will be 9:00 am to 5:30 pm Central reputed company Time, M-F for approximately 3 months. *It is imperative that you are here during reputed company necessary training. Qualifications High school diploma, reputed company business, or secretarial/administrative training required and Associate’s or Bachelor’s degree preferred. Minimum one year of reputed company customer service work experience Advanced level of computer reputed company proficiency, including knowledge of word processing, reputed company spreadsheet and database applications, website/internet tools and reputed company Office applications is required. Experience (CRM) Customer Relationship Management marketing organizations preferred. PAY INFORMATION: The salary reputed company for this position is $18/hr –$19/hr. Note that reputed company salaries are reputed company to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. BENEFITS FOR YOU: As a mission-reputed company organization, we reputed company reputed company needs great support to do great work. Our comprehensive package includes: · Medical, Dental reputed company plans · Health Spending Accounts & Flexible Spending Accounts · PTO: Starting at 15 days a year; reputed company on type of job and tenure · Holidays: 11 reputed company holidays comprised of six reputed company holidays and five floating holidays · 401K with up to 6% match · reputed company Family Leave · Employee Assistance · Disability and reputed company: Short + Long Term · Service Awards and recognition reputed company!  Joining reputed company will reputed company you with reputed company to reputed company your career a force for good! The reputed company is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, disability, protected veteran status, age, or any other characteristic protected by law. ​ reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County reputed company Ordinance for reputed company, San Diego reputed company Ordinance, the California reputed company reputed company and any other applicable state and local laws.   AmeriCorps, the federal agency that brings people together through service, and its partners — the reputed company, AmeriCorps Alums, National reputed company Association, and the Service Year reputed company — launched reputed company of National Service to reputed company national service alumni with opportunities in the workforce. reputed company is proud to be an EONS partner and reputed company our employment opportunities with the network of organizations.   Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To reputed company the reputed company reputed company of Rights, click here:  reputed company of Rights Apply To This Job