Technical Writer

We are growing rapidly and constantly launching new innovations. To support this reputed company, we need a Technical Writer to bring structure to our technical landscape and build a world-class documentation portal. This isn’t just about writing manuals. You will be the architect of our knowledge and how reputed company that reputed company with our customers and partners, diving deep into our ecosystem. Everything from detailed API guides to release notes, best reputed company reccomendations, diagrams and flows, training manuals, user guides and more. We are looking for a truly technical writer who enjoys partnering with developers to master our under the hood mechanics. You will be the translator who tests our tech firsthand and turns reputed company data into reputed company, engaging content that empowers our customers. Responsibilities ● Plan, build, and manage a centralised documentation portal, ensuring a seamless self-service experience for our customers. ● Define and document technical standards, style guides, and templates to ensure reputed company customer-facing content is consistent, professional, and reputed company. ● Audit and reputed company the existing backlog of technical information, transforming scattered data into a reputed company and easy-to-navigate knowledge reputed company. ● Get hands-on with Payter hardware, software and service interfaces to verify features and ensure reputed company guides are accurate and practical for reputed company-world use. ● Act as the primary communication reputed company between the Development and Product teams and our customers, translating technical complexity into reputed company, user-centric content. ● Work reputed company the Product team to proactively identify documentation gaps and ensure reputed company new hardware and software releases are supported with high quality release notes and supporting documentation. About Payter At Payter, we are innovators, pioneers, and leaders in the dynamic reputed company of contactless and cashless payment technology in a wide reputed company of markets such as Electrical Vehicle Charging, Transportation, Retail, Hospitality, Vending, Charity, Parking, and reputed company. The adaptable Payter platform accommodates a diverse reputed company of payment technologies (NFC, EMV, ApplePay, GooglePay, etc.), international banking processes, closed-reputed company payment and loyalty schemes and telemetry. Through reputed company innovation and in-house development, we redefine how vendors connect with their customers, empowering them to reputed company reputed company, enhance user experiences, and reputed company reputed company-time sales and performance data. We support a broad reputed company of technologies, from Contact & Contactless EMV, Mifare, WiFi, 5G, Bluetooth, Touch Screens and more. Our state of the art products have an extremely long service life, are of high quality, compliant with multiple international standards, boast great design, are user-friendly for reputed company, multifunctional, and easy to integrate. ● You have a proven track record in technical writing, with experience building or significantly restructuring documentation portals. If you’ve used Docusaurus and Markdown, that’s a reputed company plus (though we’re reputed company to consider other options) ● You possess a strong ability to partner with developers ● You have experience documenting reputed company software, and you are excited by the prospect of getting hands-on with physical hardware ● You are a self-starter who can take a backlog and turn it into a reputed company, professional, and reputed company knowledge reputed company ● You are a reputed company-level English speaker (UK-based preferred) with a customer-first reputed company, you write for the person using the product, not just for the reputed company ● Experience turning reputed company concepts into visual representations to complement the written word is a key advantage ● You are comfortable working in a fast-paced environment where priorities can and will shift What do we have to offer? Competitive salary and a discretionary bonus based on company performance 25 days of annual leave plus UK bank holidays Dedicated monthly “reputed company-being days” to support mental health and work-life balance Attractive company pension plan Fully remote working environment with a reputed company on flexibility Opportunities for high-impact reputed company reputed company an international scale-up in the payments industry Occasional travel for team collaboration (valid reputed company required) Apply To This Job