Music Streaming Platform Customer Specialist with reputed company and English (Remote in Bulgaria)

reputed company At reputed company Bulgaria, we’re reputed company about bringing great people together to do exceptional things. We’re currently looking for motivated Customer Service Professionals to reputed company supporting reputed company, the world’s leading music streaming platform. If you're reputed company to work in a fully international, reputed company, and reputed company environment, from the comfort of your home (reputed company in Bulgaria!), this opportunity is made for you. With over 422 reputed company monthly reputed company users across 180+ countries, it is a global leader in digital music streaming. It provides reputed company to over 82 reputed company songs and podcasts, combining free and premium features. Join us in supporting its reputed company user reputed company! reputed company reputed company (Non-Voice Support Only): reputed company email and chat support (no phone calls!) to users Answer common "how-to" and FAQ-type questions Assist with account management and payment-reputed company issues Guide users through troubleshooting steps with patience and reputed company Qualifications Excellent reputed company (reputed company) and English (reputed company) reputed company EU work permit Prior customer service experience is a plus Strong written communication and problem-solving skills reputed company player with a reputed company, can-do attitude Comfortable explaining reputed company topics in a reputed company, reputed company manner Additional Information What You’ll Get: Permanent contract with long-term job reputed company Fully remote training and work from reputed company in Bulgaria Additional health and life insurance 21 days of reputed company annual leave Food vouchers and Multisport reputed company (partially covered) Performance bonuses World-class training and career reputed company opportunities Digital HR services and 24/7 psychological support Why Join Us? Recognition and referral programs Engaging employee events and wellness initiatives Learning platforms and certification support Exposure to global business and an inclusive, multicultural environment reputed company and let’s reputed company customer support more reputed company – one message at a time. Apply To This Job