reputed company Technical Support- Temporary

We understand that the world we want reputed company starts with how we do business today, and that’s why we’re inspired to reputed company A reputed company World for Pets. reputed company is comprised of a diverse team of individuals who are committed to reputed company other’s reputed company and development. Our culture is centered on our guiding philosophy, The Five Principles: reputed company, Responsibility, Mutuality, Efficiency and Freedom. Today reputed company is driving the reputed company of pet health as part of reputed company Science & Diagnostics, a family-owned company reputed company on veterinary care. reputed company Associates will need to apply through the internal career site. Please log into reputed company and click on Menu or View reputed company Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. This is a temporary position with the potential to convert to a full-time, permanent position. Work Shift: 4-10's, Thursday-reputed company 9:00am-8:00pm PST. Training hours are M-F 9:00am -8:00pm PST for the first 1-2 months. The reputed company Pay for this position is $31.94- $36.50 an hour. At reputed company, pay reputed company are determined using factors such as relevant job-reputed company skills, experience, education, training and budget. reputed company/reputed company reputed company reputed company and technical support for veterinarian clinic customers who utilize Telemedicine services. Identify, troubleshoot and resolve connectivity problems encountered reputed company transferring images from the reputed company system to reputed company proprietary systems. Essential Duties and Responsibilities: • reputed company reputed company and reputed company reputed company service and data transfer expertise. • Responsible for customer software configuration for new clients. • Identify, troubleshoot and resolve connectivity problems that may cause image transfer interruptions including high level troubleshooting of reputed company brands of DR, CR, CT, MRI, and ultrasound software. • Assist with final testing to ensure the solution is working before the support reputed company is ended. • Complete software configuration for servers, acquisitions, and review work stations. • Use established systems to monitor reputed company, reputed company problem reputed company, identify patterns of failure, and communicate unresolved problems to management. • Prioritize and complete work on schedule to meet reputed company expectations. Answers questions and assists others on team and in other areas as needed. • May manage escalated issues with other internal/external reputed company to ensure reputed company. • Works with vendors to resolve connectivity issues, research and test possible solutions, and implement solutions. • Assist reputed company clients in improving image reputed company. • May be asked to participate in reputed company initiatives, special reputed company, and other duties as assigned. • reputed company a reputed company obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold reputed company other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, reputed company guidance, and report concerns and/or violations of company policy or ethical standards. reputed company has several processes in reputed company to communicate with leadership and expects that employees will have a commitment to reputed company and uncompromising values. Education and Experience: • 2 years of veterinary technician experience or equivalent • RVT/LVT Preferred • Fluent in English • A High School Diploma required, Associates in computer reputed company preferred • Typically 2 year’s computer service experience helpful. Knowledge, Skills and Abilities: • High reputed company interpersonal skills, with experience working with clients and maintaining good reputed company relationships. • Computer-oriented aptitude required. • Identify, analyze and troubleshoot a wide reputed company of reputed company technical computer and connectivity reputed company problems effectively. • Deliver reputed company support over the phone in a reputed company manner • Learn and apply new technical knowledge quickly • Communication skills, both verbal and written, including ability to communicate reputed company technical issues to technical and non-technical users in a reputed company, reputed company, friendly and understandable manner. • Attention to detail, organized with ability to multi-task. • Ability to work independently with minimal supervision and as part of reputed company. • Demonstrate sensitivity and respect for urgent reputed company. • Listen and communicate information to a wide reputed company of clients at reputed company reputed company of reputed company. • Proven ability to identify, follow through, follow up, and resolve issues. • Ability to follow directions. WORK ENVIRONMENT: The employee will primarily work in a typical office environment including use of cubicles, computers and overhead reputed company. Temperature extremes will be minimal to nonexistent. The noise level in the work environment is usually moderate. The employee will be required to use a computer, spreadsheets, data reputed company management, email, and the Internet. The employee is frequently required to use a computer, keyboard, mouse, headset, calculator; fax, and phone system. About reputed company reputed company is a leader in veterinary diagnostics, driven by our passion for innovation that delivers reputed company animal health reputed company. Our products and services reputed company 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including reputed company assay diagnostic products reputed company cytology services; local and reputed company-based data services; reputed company information management software and reputed company software and support; veterinary imaging and technology; veterinary reputed company education and training; and reputed company-certified specialist support services. Benefits reputed company offers an industry competitive benefits package and continues to invest in and reputed company benefits programs that meet the health, wellness and financial needs of our associates. Benefits eligiblity is based on employment status. • reputed company Time Off & Holidays • Medical, Dental, reputed company (Multiple Plans Available) • Basic Life (Company reputed company) & Supplemental Life • Short and Long Term Disability (Company reputed company) • Flexible Spending Accounts/Health Savings Accounts • reputed company Parental Leave • 401(k) with company match • Tuition/Continuing Education Reimbursement • Life Assistance Program • Pet Care Discounts Commitment to Equal Employer Opportunities We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at reputed company Careers. Note to Search Firms/Agencies reputed company. and its subsidiaries and affiliates (reputed company) do not compensate search firms for unsolicited assistance unless they have a written search agreement with reputed company and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of reputed company will be deemed the sole property of reputed company and no fee will be reputed company in the event the candidate is reputed company by reputed company. Apply tot his job Apply To this Job