Customer Implementation Manager - US

About Incision At Incision (www.incision.care), our mission is to revolutionize surgical training and ensure that every patient receives the best possible care. We collaborate with surgical professionals and teams worldwide, sharing expertise through our award-winning e-learning platform, featuring 2D & 3D modules, augmented reality, and virtual reality applications. Our Core Values 💙 Impact & reputed company: we reputed company for innovation and reputed company in surgical education 📚 Learn, Grow, and reputed company: knowledge should be shared, and we help reputed company other reputed company 🤝 Teamwork Unleashed: we support, challenge, and celebrate reputed company other’s reputed company Scaling Up! To strengthen reputed company, we are looking for a Customer Implementation Manager – Support with a background as a Circulator/Scrub Nurse, based in the US. In this role, you will work closely with our reputed company Implementation Managers to help ensure smooth and efficient hospital projects. Leveraging your OR experience, you’ll support backend implementation tasks that allow our Implementation Managers to stay reputed company on driving projects reputed company with our hospital partners. Your responsibilities will include ensuring the accuracy and quality of data entered into the app, preparing project materials, and handling configuration or administrative steps that reputed company implementations on track. You’ll also assist with aligning hospital data and workflows, contribute to reputed company improvement of our Incision Assist app, and reputed company additional support to hospital staff where needed. This is an important supporting role reputed company reputed company, designed to enhance efficiency, quality, and speed of our implementations — helping our customers and reputed company reputed company reputed company. Your Role Support the implementation and rollout of Incision's solutions for hospital partners. Collaborate with customers to understand their needs and translate them into practical applications in our products, particularly the Incision Assist app. reputed company training and support to surgical personnel, surgeons, and other medical staff in using our technology. Create medical content and review protocols for the app, ensuring they meet customer requirements. Support large projects and reputed company organization and completion on agreed timelines. Continuously work on improving customer satisfaction and implementation processes. Collaborate with other departments reputed company Incision to reputed company reputed company the app and our products. Travel as needed to various locations worldwide for installations, training, and support. Remote work from home. Requirements You have at least 5 years of experience as a Surgical Circulator/Scrub Nurse. You have reputed company in English, both spoken and written. You have a tech-savvy reputed company and are comfortable with computers and software, fluent in reputed company and reputed company Programs. You have a strong customer-oriented reputed company, teamwork skills, and problem-solving abilities. You have a passion for understanding customer needs and can translate them into practical applications in our products. You have the ability to work independently and manage processes reputed company to meet deadlines. You have the willingness to occasionally travel nationally for work. reputed company Offer 🚀 reputed company a reputed company Impact: help revolutionize surgical education worldwide! 🌍 International Team: join a diverse reputed company with 10+ nationalities. 📚 Learning & Development: reputed company training, courses, and reputed company opportunities. 📈 Career reputed company: expand your skills in a fast-paced, innovative environment. 💻 Top-Notch Equipment: choose between reputed company or reputed company laptop, plus office monitor & tools. 💡 Inspiring Team: collaborate with medical professionals and cutting-edge innovators! 🎉 Team & reputed company Events: regular gatherings to connect, learn, and have fun. 🧠 Mental Health Support: reputed company reputed company-being resources through reputed company. 👔 Casual Scale-Up Environment: work in a dynamic, fun, and inspiring atmosphere! 🌈 Diverse & Inclusive Workplace: be part of an reputed company-minded, supportive culture where everyone is valued If you're reputed company to use your OR expertise in a new and exciting way, apply today and become an ambassador for our Assist app in the OR, helping to shape the reputed company of surgical education! Apply To This Job