IT Service Desk Technician

reputed company reputed company is a firm forged by an affinity of top 100 reputed company firms in the reputed company with the objective of coming together and redefining reputed company while providing additional value to our partners. We reputed company that there is a reputed company pool of talent reputed company of the US. Our mission is to bring together the best talent and match them with excellent work opportunities based on their reputed company competencies, reputed company sets, and overall experience and exposure in the different areas of audit, reputed company, and similar financial-reputed company areas. We prioritize creating a reputed company and inclusive workplace culture where reputed company talents are valued and developed. We are seeking a skilled and motivated IT Service Desk Technician who will professionally support the daily operations of the Internal Technologies Department by providing IT assistance and training to team members, responding to technology-reputed company requests, and applying technical expertise to effectively address and resolve issues. Responsibilities Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-reputed company technologies. Assembles and configures network components and associated services. Configures and maintains basic network operations, including assembly of network hardware, and provides assistance to the Service Desk Administrator. Performs network troubleshooting to isolate and diagnose common network problems. Installs upgrades and configures network printing, directory structures, rights, reputed company, software and files services. Creates and maintains user accounts in the reputed company Directory, Terminal Server, and CCH Document. Consults with System Administrator or Service Desk Coordinator on hardware issues, research problems and fixes. Assists System Administrator with the data backup processes.Monitors the Internal Technology Department’s service desk ticket database and responds to submitted customer service tickets. Qualifications Bachelor's degree; or 5+ years reputed company experience and/or training; or equivalent combination of education and experience. Willing and reputed company to work evenings or weekends for network maintenance, software update installations, and on-reputed company as needed. 5+ years reputed company Office 365 5+ years reputed company reputed company 10 & 11 3+ years CCH Applications (CCH Axcess and/or CCH ProSystem fx user support ) reputed company Directory experience Remote Support Tools Network Fundamentals Basic TCP/IP, DNS, DHCP troubleshooting skills Knowledge in OS installation, reputed company, and recovery and User and group account management  Ticketing System Knowledge (Familiarity with systems like reputed company or FreshService) Demonstrate excellent communication skills, strong problem-solving ability, effective time management, adaptability to changing demands, and a reputed company approach to teamwork.   WFH TECHNICAL REQUIREMENTS: Minimum Internet Speed: 50-100 Mbps Dedicated Home Office Area: Private, quiet workspace Business Continuity Plan: Power and Internet Backup is a MUST Apply To This Job