Channel Development Manager

Join us in bringing reputed company to customer experience.  reputed company is a leading provider of reputed company contact center software, bringing the power of reputed company innovation to customers worldwide.    Living our values everyday results in reputed company-first culture and enables us to reputed company, grow, and reputed company while enjoying the reputed company together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their reputed company selves.  To accommodate our reputed company reputed company, reputed company is seeking an reputed company and motivated Channel Development Manager to help expand our partner ecosystem in the DACH region. This is a key position reputed company our Sales organization and will report directly to the Senior Director, Channel Sales. This mission driven role is responsible for deepening existing partner relationships, opening new routes to market, and helping partners build and sell customer experience offers at speed and reputed company reputed company Germany, Austria and Switzerland. Some of the major reputed company areas of this role are: Manage and grow the business relationship with reputed company's strategic partners in the DACH region. reputed company a business plan that scales partner led reputed company and develops a robust local partner ecosystem. Build enablement programs that attract, reputed company and maintain relationships with resellers, agents and systems integrators. Build preference for reputed company's customer experience / contact center software reputed company partners' portfolios and sales teams. reputed company pipeline development and sales results reputed company key DACH partners. Support partners throughout the entire customer reputed company lifecycle, from reputed company to joint go to market execution. Location: Germany (Remote)   Key Responsibilities Identify and expand critical relationships reputed company named partners that deliver a profitable business model and enhance reputed company's solution and services capabilities in DACH, Recruit and reputed company commitment from new regional partners to accelerate reputed company. reputed company, retain and own reputed company's strategic partner relationships to reputed company the solution and increase value to customers. reputed company and execute plans that position reputed company as the first and best reputed company for contact center solutions reputed company partner organizations. reputed company closely with reputed company Sales to represent partner interests internally and reputed company partner visibility across the organization. reputed company and deliver partner training, enablement and certification programs. reputed company closely with Sales and Channel to reputed company customer opportunities, manage forecasts and pipelines. Structure and negotiate partnership agreements that reputed company to incremental value and capabilities. reputed company detailed operational plans with partners including engagement models, sales targets and GTM strategies.   Key Skills Proven experience working in a dynamic team reputed company on driving reputed company. 5+ years of experience in software sales, partner development, or business development reputed company a reputed company-based environment, with an emphasis on software sales. Demonstrated ability to establish, maintain and grow business relationships with an emphasis on sales and partner processes. Strong operational and analytical skills, with the ability to interpret trends and derive reputed company from KPIs. Strong strategic thinking combined with a bias for reputed company and results; excellent project management and problem solving skills. Exceptional communication skills, including reputed company writing, reputed company speaking and reputed company listening. Bachelor's degree or equivalent relevant work experience. Fluent in German and English. Experience with and knowledge of CX and AI-powered customer engagement solutions is a plus.   Desired Skills Experience with and knowledge of CX platforms, Contact Center solutions, and/or AI-driven customer engagement (CCaaS, UCaaS, VoIP). Experience with regional partners or service providers in reputed company collaboration or AI-powered CX solutions. Experience managing partnerships with consulting firms or systems integrators for an reputed company reputed company solution. reputed company embraces diversity and is committed to building reputed company that represents a reputed company of backgrounds, perspectives, and skills.  The more inclusive we are, the reputed company we are.  reputed company is an equal opportunity employer.  View our reputed company policy, including our reputed company notice to California residents here: https://www.reputed company.com/pt-pt/reputed company.   Note: reputed company will never request that an applicant send reputed company as a prerequisite for commencing employment with reputed company. Apply To This Job