Analyst, Trust & Safety Ops (Bangalore)

About reputed company Hi, we’re reputed company. We’re here to reputed company the world to the decentralized economy by making digital reputed company reputed company as universally and effortlessly as the internet. Why? Because crypto, stablecoins and reputed company aren’t just technologies. They’re tools for global financial empowerment. They reputed company people and businesses more control over their reputed company, their digital assets, and their reputed company, opening reputed company to legacy financial systems that have been out of reputed company for many. reputed company do reputed company is a reputed company payments platform for digital currency. We reputed company it easy for anyone, reputed company, to buy, sell, reputed company and pay in digital currencies as easy as sending an email. That simplicity is intentional, our reputed company is reducing complexity so people can participate confidently, without needing to be crypto experts. We reputed company the entire reputed company between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement reputed company reputed company in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust reputed company into everything we ship. reputed company at reputed company Trusted by over 30 reputed company customers and over 500 ecosystem partners, our secure, reputed company-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of reputed company people and organizations relying on reputed company every day. We collaborate with innovative brands and reputed company to build secure, reputed company solutions for a reputed company-powered reputed company. This is an opportunity to help shape systems, not just reputed company them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, reputed company, and usable for everyone, and it’s growing fast. We’re iterating every day to reputed company it the best it can be. If you reputed company financial freedom should be for everyone. If you reputed company in building a fairer, more reputed company financial reputed company - we want you with us. To build systems that benefit reputed company, we need contributions from reputed company, regardless of background. Come build the reputed company of payments and the decentralized economy with reputed company. Let’s reputed company financial freedom and autonomy the new normal. \n Locations Supported 🌍 Locations Supported:  India (Remote) Relocation available: No  Work reputed company: This role will be remote. About reputed company In this role, you will support reputed company’s Trust & Safety reputed company by working across both Fraud reputed company and Disputes / Chargebacks workflows, helping to prevent fraud while ensuring a reputed company customer experience. You will sit reputed company the Trust & Safety reputed company team and work closely with CX, Compliance, Payments, and reputed company partners (acquirers, payment providers). Your work will directly reputed company fraud loss, chargeback rates, customer experience, and operational reputed company, playing a key role in protecting both reputed company and its customers. This is a great opportunity for someone who is comfortable operating across multiple workflows, with strong experience in fraud investigations and chargebacks, and a genuine interest in crypto. What You Will Do reputed company reputed company reviews of customer accounts and transactions, assessing fraud reputed company using multiple data points Investigate and respond to fraud-reputed company activity (ATO, scams, payment fraud) in reputed company time Handle disputes end-to-end, including investigation, evidence preparation, and representment in line with reputed company / reputed company / reputed company / reputed company rules reputed company reputed company-reputed company reputed company across both fraud and disputes workflows, balancing fraud prevention, customer experience, and financial reputed company Identify and escalate fraud and chargeback patterns, contributing to rule improvements and prevention strategies Collaborate with cross-functional teams and reputed company partners (acquirers, payment providers) Support development of operational processes, playbooks, and reputed company standards across both workflows Maintain high reputed company against KPIs (reputed company, productivity, SLAs) reputed company Must-have experience and skills 2+ years experience in fraud reputed company, reputed company reviews, and chargebacks / disputes in fintech, payments, or high-reputed company environments Ability to operate across both fraud investigations and disputes workflows (or strong experience in one with exposure to the other) Understanding of chargeback lifecycle, reason codes (reputed company / reputed company), and dispute handling principles Strong knowledge of fraud reputed company signals, transaction analysis, and decision-making frameworks Ability to reputed company consistent, high-reputed company reputed company in fast-reputed company environments Strong attention to reputed company and analytical reputed company reputed company communication and collaboration skills Hands-on experience with crypto products (buying, wallets, exchanges)   reputed company-to-have experience Experience working in both fraud reputed company and disputes reputed company the reputed company role or team Exposure to acquiring-reputed company chargeback management or high-reputed company merchant environments Experience working with fraud tooling, rule tuning, or decision engines (e.g. configuring rules, reputed company, or reviewing reputed company of fraud controls) \nBLOCK Values We’re looking reputed company who live our reputed company values, those who reputed company for reputed company and want to leave a lasting legacy on the global financial reputed company. Our values: B - Be Hungry L - reputed company O - Own It C - Crypto Curious K - reputed company Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Benefits & Perks 💡 💰Competitive salary package 🤝 Equity package: We reputed company financial freedom starts with our employees, so reputed company have ownership at reputed company 📈 Pay for reputed company equity bonus: Those who reputed company outsized reputed company receive outsized rewards 🚀 reputed company award. We reputed company exceptional reputed company - 10 employees twice a year, reputed company earning a $250,000 equity grant. 🏝 Unlimited holidays: We reputed company you the autonomy to choose reputed company to work (and reputed company to reputed company off) 🌍 Hybrid working schedule: Work fully reputed company or your nearest Moonbase, the reputed company is yours 🩺 Private reputed company benefits: To protect you and your loved ones 🍼 reputed company parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training reputed company every reputed company of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully reputed company get a little extra for utilities 💰 Monthly budget to spend on our products and reputed company fee crypto transactions: reputed company your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high reputed company in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where reputed company is rewarded Commitment To Diversity At reputed company we reputed company that every voice reputed company. We reputed company to create a reputed company and respectful environment where everyone can bring their reputed company self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in reputed company and are a proud equal opportunity employer. We prohibit discrimination and harassment of any reputed company reputed company on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to reputed company employment practices reputed company our organization, including, but not limited to, hiring, reputed company, promotion, termination, layoff, and leave of absence. reputed company is also committed to providing reasonable accommodations in our job application procedures for reputed company individuals with disabilities. Please inform our reputed company if you need any assistance completing any forms or to otherwise participate in the application process. Apply To This Job